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"Staff was extremely friendly and attentive which was nice. The variety of restaurants were perfect for our 5 nights there. We ended up missing trying two but most were good! The beach is by far the best part. This resort has no other resorts near, so it’s basically a private beach for just one resort. And the wait staff come check on you frequently, allowing you to just relax and enjoy!"

"The room clean. The staff members excellent. The beach clean. The food excellent."

"amenities"

"THe room was very spacious, comfortable and clean. Well stocked. The property is huge. The staff was great. I just wish that the water park was more handicapped accessible. The food was average but plentiful. "

"Great stay at the Majestic Mirage. Immediately we received a room upgrade, and everything was wonderful from that point on. The staff are fantastic, especially Pablo who took care of every need all week. Would recommend the Majestic Mirage to anyone. "

"Everything exceeded my expectations. The room service and mini bar were even up to par. Definitely had fun and the kids kept a smile on their face. "

"Everything was great! Room and pool were clean."

"The best hotel! Shoutout to Adriana and Cristina for the entertainment, the best ones! "

"Our stay at Excellence El Carmen was nothing short of phenomenal. From the moment we arrived, we were greeted with warm smiles, a refreshing welcome drink, and a level of service that set the tone for a truly unforgettable vacation. The resort itself is stunning—modern, elegant, and immaculately maintained. The main pool was beautiful and abundant, and the beachfront is pristine with soft sand and clear water. Our suite exceeded expectations: spacious, stylish, and sparkling clean, with a comfortable bed, a luxurious bathroom, and a private outdoor space that made the experience feel extra special. The daily restocked mini-bar and excellent housekeeping were a great touch. The dining options were truly impressive. From delicious breakfast buffets to incredible à la carte dinners, every meal felt fresh and thoughtfully prepared. The variety is fantastic—steakhouse, French, Italian, seafood, Asian—and we genuinely enjoyed every single restaurant we tried. What truly sets Excellence El Carmen apart is the staff. Every employee we interacted with went above and beyond to make our stay memorable. The service felt personal, attentive, and consistent throughout the entire resort. "