“They overbooked their rooms and didn't let us know when we came intially so we did not have time to look for a new room until late that night when we came back to check-in and they told us they had cancelled our booking on their side despite it not saying anything on the app and that they had no rooms to offer us.”
“They overbooked their rooms and didn't let us know when we came intially so we did not have time to look for a new room until late that night when we came back to check-in and they told us they had cancelled our booking on their side despite it not saying anything on the app and that they had no rooms to offer us.”
Hoang