Best Resorts in Richland

"A lot of work needs done, inside and outside. Damn near tripped over some high spots on hallway carpet as its lifting off the subfloor. Security guys are really professional. Had a run in with some maintenence guy crying about a special arrangement made with the lodge to provide power to our boats for charging batteries. Unprofessionaly stated the female manager who set up the accommodations was clueless, and he was the one that was knew what was and needed to happen. Just sad."

"Breakfast was hot and good, staff were always polite, rooms were clean, this is the second time we have stayed here. Will make it a third when we go back. Only reason I didn't leave 5 stars for a few was minimal. Our room shower water was more luke warm never got hot enough to enjoy and there were some black stains on our comforter, it was clean just there. Small things. Everything else was great. "

"Room was not cleaned on time. Upon returning room was not cleaned until late evening."

"Older property but maintained."

"Very clean"

"Room was a little on the small side. Water damage on ceiling needs repair. Staff awesome. Very friendly and responsive."

"Owners walked around and welcomed guests."

"We stayed for 2 nights and were honestly disgusted. I had a room and my sister had her own. She found two acrylic nails, dog food pieces, trash, and a pill. She was moved rooms and found an orange peel on the floor, more dog food pieces, trash and her ice bucket was moldy. My room was fairly clean as we didn’t find anything from previous guests. The staff were always on their phones and never at the front desk. Constantly taking smoke breaks or sitting in the back laundry room area. Turns out they are friends with the manager on this property so nothing ever is done about it. Both mornings breakfast was very little offered and the first day everything was stale and we didn’t have hot breakfast items. This was due to the food truck not coming when they were supposed to according to staff. The two night staff gals were amazing and were absolutely appalled when we expressed our issues. We used the breakfast dining area for card games and to chat as we were there for an AIT graduation - the tv in there stopped working. We moved a few tables and underneath was leftover cereal, food crumbs and garbage. It wasn’t just a few it was handfuls. There was trash sitting on one of the tables and was there from 11am-3:30pm."

"Bar not open. Rooms need some repair/maintenance. Friendly staff. Quiet rooms. Love the view. "