“The service is really poor. We hung the card outside the room for 2 days and especially talked to the house keeper guy that we need room cleaning on the 2nd day, but still not done. They claimed we didn’t hang the cleaning request card correctly but in fact we did. N even on the 3rd day after room cleaning, the used bedsheet was hung on top of the TV without taking away. ”
“We had five nights in Cologne. While the hotel would be nice for a short trip, after 3 nights the lack of amenities was noticeable. Not the hotels fault but if planning a longer stay it may be worth the extra time and money to find a place with a little more close by.”