Riverview Park Tours

Terrible experience. Could not park at hotel as was full. Receptionist not helpful. Gave me a QR code and directions to another car park via a leaflet with no verbal explanation. Directions were poor, when we got there the QR code didn’t work. Drove back to hotel and spoke to the receptionist who was useless and should not be involved with anything customer service related, so, paid for valet parking as that was the only option left which let’s face it is another unwanted tax for most people. The room was ok but there was some sort of sweet on the floor which was covered in hair so obviously been there a while. We had 2 door keys but one did not work. The shower was not really suitable for women that don’t want to wash their hair? The shower head is about 12 feet high and comes directly down into the shower area and not moveable and no shower cap was available in our room. The room was also on the 9th floor and only one lift was working so there was a bit of a wait for the lift both ends. The room was above the road so was loud at night. So I’d take earplugs if you’re brave enough to book a night or 2 here. This hotel has quite honestly been the biggest disappointment of our holiday.

Spacious rooms. Clean, comfy beds. Not the loud swishy sheets!