“This was our first time traveling as a family internationally. I believe the property I booked was different from the property I checked into. The villa we were assigned to was on the Crest lot and not Villa at the Palms. The villa was clean and bright. There was a pool close to the property's entrance along with an open gym. Our overall experience was pleasant and I would probably stay again in the future.”
“This was our first time traveling as a family internationally. I believe the property I booked was different from the property I checked into. The villa we were assigned to was on the Crest lot and not Villa at the Palms. The villa was clean and bright. There was a pool close to the property's entrance along with an open gym. Our overall experience was pleasant and I would probably stay again in the future.”
“Lack of communication was terrible
Reached at the property, was double booked for multiples family. The host was not answering her phone and was difficult to reach due to lack of wifi access
No hot upon reaching, was not mention to guest about turning on hot water system
No change of linen
No access to masterbed room bathroom for bathing due to broken pipe/facet in bath tub
Leakage of water from toilet broken
Only was thing,that was excited was the mango tree.”
“Lack of communication was terrible
Reached at the property, was double booked for multiples family. The host was not answering her phone and was difficult to reach due to lack of wifi access
No hot upon reaching, was not mention to guest about turning on hot water system
No change of linen
No access to masterbed room bathroom for bathing due to broken pipe/facet in bath tub
Leakage of water from toilet broken
Only was thing,that was excited was the mango tree.”
“We had an amazing stay at this villa in Jamaica!
The communication was excellent from start to finish, and it was great to meet the owner who even let us take a few plant cuttings for our home. Chris the caretaker was fantastic too — he looked after us really well throughout our stay and made everything easy.
A special shoutout for letting us stay on after checkout while we waited for our taxi back to Kingston. That small gesture made a big difference.
Beautiful place, great people, zero……
“We had an amazing stay at this villa in Jamaica!
The communication was excellent from start to finish, and it was great to meet the owner who even let us take a few plant cuttings for our home. Chris the caretaker was fantastic too — he looked after us really well throughout our stay and made everything easy.
A special shoutout for letting us stay on after checkout while we waited for our taxi back to Kingston. That small gesture made a big difference.
Beautiful place, great people, zero……
“The villa is very comfortable, beautiful gardens, lovely pool. The only negative is that the kitchen could have some updating. The caretaker, Chris, is worth his weight in gold. An excellent cook and very helpful on every level. the. Kitchen could be ”
“The villa is very comfortable, beautiful gardens, lovely pool. The only negative is that the kitchen could have some updating. The caretaker, Chris, is worth his weight in gold. An excellent cook and very helpful on every level. the. Kitchen could be ”
“Myself and two senior women friends rented this two bedroom, two bath supposedly cottage for 29 nights, the month of March, what it was, two bedrooms,two baths and a hallway, a very small kitchen outside of our locked unit, that's all. I questioned Mr. Appleton, with a note about our concerns, beginning, how did he think that three senior women who were expecting a cottage according to his description and listed amenities manage for a month in that. We booked this through VRBO, carefully reading……
“Myself and two senior women friends rented this two bedroom, two bath supposedly cottage for 29 nights, the month of March, what it was, two bedrooms,two baths and a hallway, a very small kitchen outside of our locked unit, that's all. I questioned Mr. Appleton, with a note about our concerns, beginning, how did he think that three senior women who were expecting a cottage according to his description and listed amenities manage for a month in that. We booked this through VRBO, carefully reading……
“Property has a peaceful vibe- very clean, spacious and lots to do with pool, gazebos, cabanas, covered basketball/tennis court and even a massage room and without equipment. Enjoyed my visit (2nd time here) and definitely plan on returning. Staff is very friendly, polite and the chef operators delicious meals as an added bonus. ”
“Property has a peaceful vibe- very clean, spacious and lots to do with pool, gazebos, cabanas, covered basketball/tennis court and even a massage room and without equipment. Enjoyed my visit (2nd time here) and definitely plan on returning. Staff is very friendly, polite and the chef operators delicious meals as an added bonus. ”
“Our vacation was almost ruined by another fraudulent listing, but Mrs. Andrea accomidated our family of 16 at 3am in the morning. Her staff was ready to take care of us on a short notice and they did everything within their power to make up for the first two days of our vacation. Mrs Andrea spent 3 hours on the phone with me from 11 pm to 3am to work through the rebooking process with VRBO. The last night of our stay her staff sent over a band and fire 🔥 dancers for a super special send off and……
“Our vacation was almost ruined by another fraudulent listing, but Mrs. Andrea accomidated our family of 16 at 3am in the morning. Her staff was ready to take care of us on a short notice and they did everything within their power to make up for the first two days of our vacation. Mrs Andrea spent 3 hours on the phone with me from 11 pm to 3am to work through the rebooking process with VRBO. The last night of our stay her staff sent over a band and fire 🔥 dancers for a super special send off and……