Find all hotels by Excellence Resorts in Runaway Bay

"Staff was awesome. The hotel itself was close to activities in ochi. Highly recommend "

"The staff was amazing! "

"It was excellent "

"Poor customer service. Wanted guest to pay fees while in the bad hurricane storm.. treated the guest bad along taking the WiFi from the resort.. "

"I booked during their off season, so I had pretty much the entire resort to myself. Yet the staff still gave full service. Everyone was quite friendly and helpful. "

"The breakfast menu is among the best on the island. The staff are friendly and make the mealso enjoyable."

"I enjoyed my stay . The pastry and food were tasty and made with love.. Friendly pleasant staff, very helpful and polite. My room was clean, comfortable bed . Will definitely return."

"When we got off the plain it was an 1hr or so drive. The property was not noticeable once we were in the area we drove around another 45 minutes looking for the place when we finally arrived we could not enter someone finally let us in the property date where does the gated community then we waited another 3 hours to enter the property as the lady stated it was our fault no one was there for 3 hours once in the property it was not clean they had to send a cleaning crew the next morning all the blame was put on me I was in a foreign country getting off a plane the neighbors were very concerned of us standing outside for that long no food no water and happened to use the restroom but one scene and clean we had a minor flood from the rain no big deal not to me anyway maybe to someone else it was relaxing"

"Excellent stay, highly recommended. Hope to return soon 😍"