“I reserved 2 rooms expecting them to be together. Front desk staff said I reserved hearing impaired rooms which are only 1 room on each floor. I did not reserve hearing impaired. Staff said they could not move our rooms as they were completely booked. Heated pool was not functioning correctly, exercise room was closed, no coffee pot in one of the rooms. Extremely disappointed.”
“I reserved 2 rooms expecting them to be together. Front desk staff said I reserved hearing impaired rooms which are only 1 room on each floor. I did not reserve hearing impaired. Staff said they could not move our rooms as they were completely booked. Heated pool was not functioning correctly, exercise room was closed, no coffee pot in one of the rooms. Extremely disappointed.”
Jenny