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SureStay by Best Western Salt Lake City Downtown

2.0 star property
Hotel with free breakfast, near City Creek Center

Choose dates to view prices

Photo gallery for SureStay by Best Western Salt Lake City Downtown

Reception
Standard Room, 2 Queen Beds, Non Smoking | Bathroom | Combined shower/tub, hydromassage showerhead, free toiletries, towels
Exterior
Standard Room, 2 Queen Beds, Non Smoking | Frette Italian sheets, premium bedding, down comforters, pillowtop beds
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • Pet friendly
  • 24/7 front desk
  • Pool

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Mini-fridge
TV
Premium bedding
Frette Italian linens
Pillowtop bed
Down duvet
Hydromassage showerhead
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Mini-fridge
TV
Premium bedding
Frette Italian linens
Pillowtop bed
Down duvet
Hydromassage showerhead
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Mini-fridge
TV
Premium bedding
Frette Italian linens
Pillowtop bed
Down duvet
Hydromassage showerhead
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

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Exterior

La Quinta Inn & Suites by Wyndham South Jordan

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, 1,000 reviews
$101 nightly
The price is $115
Aug 31 - Sep 1
Total includes taxes and fees
La Quinta Inn & Suites by Wyndham South Jordan
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About the neighborhood

Map
1009 S Main St, Salt Lake City, UT, 84111

What's nearby

  • Salt Palace Convention Center - 4 min drive - 1.6 miles
  • Temple Square - 4 min drive - 1.8 miles
  • City Creek Center - 4 min drive - 1.8 miles
  • Delta Center - 4 min drive - 1.8 miles
  • Conference Center - 5 min drive - 2.0 miles

Getting around

  • North Temple Bridge/Guadalupe Station - 5 min drive
  • 900 South Station - 9 min walk
  • Salt Lake City International Airport (SLC) - 12 min drive

Restaurants

  • ‪Sonic Drive-In - ‬10 min walk
  • ‪Publik Coffee Roasters - ‬4 min walk
  • ‪Leavity Bread & Coffee - ‬1 min walk
  • ‪The Pearl - ‬9 min walk
  • ‪TacoTime - ‬9 min walk

About this property

SureStay by Best Western Salt Lake City Downtown

Hotel near Salt Palace Convention Center
SureStay by Best Western Salt Lake City Downtown provides amenities like a free breakfast buffet and laundry facilities. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Free self parking
  • Express check-out, a 24-hour front desk, and ATM/banking services
  • Guest reviews give top marks for the helpful staff
Room features
All 63 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews give good marks for the clean rooms at the property.
More amenities include:
  • Frette Italian sheets, pillowtop mattresses, and down comforters
  • Bathrooms with hydromassage showers and shower/tub combinations
  • TVs with cable channels
  • Mini fridges, microwaves, and coffee/tea makers

Languages

English, Farsi, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free secured, uncovered self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Outdoor pool
  • Segway rentals/tours
  • Ski passes
  • Ski storage

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May 29 to September 02
Pool access available from 9:00 AM to 9:00 PM
Parking height restrictions apply

Property is also known as

America's Best Inn Hotel Salt Lake City
America's Best Inn Salt Lake City
City Creek Inn Salt Lake City
City Creek Inn
City Creek Inn Salt Lake Utah
City Creek Inn Suites
Surestay By Best Salt City
SureStay by Best Western Salt Lake City Downtown Hotel
SureStay by Best Western Salt Lake City Downtown Salt Lake City

Frequently asked questions

Does SureStay by Best Western Salt Lake City Downtown have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at SureStay by Best Western Salt Lake City Downtown?

As of Aug 21, 2025, prices found for a 1-night stay for 2 adults at SureStay by Best Western Salt Lake City Downtown on Aug 22, 2025 start from $94.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay by Best Western Salt Lake City Downtown pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 20 lbs per pet. There's a fee of USD 20 per pet, per day. Service animals are exempt from fees.

How much is parking at SureStay by Best Western Salt Lake City Downtown?

Self parking is free at this property.

What time is check-in at SureStay by Best Western Salt Lake City Downtown?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 25 (subject to availability). After-hours check-in is not available.

What time is check-out at SureStay by Best Western Salt Lake City Downtown?

Check-out is at 11 AM.

Where is SureStay by Best Western Salt Lake City Downtown located?

Located in Central City, this hotel is 0.5 mi (0.8 km) from Smith's Ballpark and 1.4 mi (2.3 km) from Salt Palace Convention Center. Nightmare on 13th and Liberty Park are also within 1 mi (2 km). 900 South Station is 9 minutes by foot and Ballpark Station is 13 minutes.

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SureStay by Best Western Salt Lake City Downtown Reviews

Reviews

6.6
Rating 10 - Excellent. 256 out of 1006 reviews
Rating 8 - Good. 243 out of 1006 reviews
Rating 6 - Okay. 181 out of 1006 reviews
Rating 4 - Poor. 136 out of 1006 reviews
Rating 2 - Terrible. 190 out of 1006 reviews

6.4/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Tom

Disliked: Amenities
Lean, gated parking, quiet
Stayed 2 nights in Aug 2025

8/10 Good

Carolyn

Liked: Cleanliness, property conditions & facilities
Quiet clean room and decent breakfast!
Stayed 1 night in Jun 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel is well maintained for an older property. The best parts were the friendly staff and the hot, full breakfast! The worst parts were the 'too soft' bed and the part of downtown you would not want to go for a morning walk.
Stayed 1 night in Aug 2025

10/10 Excellent

Cherri

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and accommodating. Room was nice. Will stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and the rooms were clean and comfortable.
Stayed 1 night in May 2025

10/10 Excellent

Jeana

Liked: Cleanliness, staff & service, property conditions & facilities
Like how it had a gate at night that locked ppl out unless you had your key card in the area where the motel is and it was vary clean and quite.
Stayed 1 night in Jun 2025

10/10 Excellent

Audon

Always enjoy staying there
Stayed 1 night in Feb 2025

8/10 Good

Phong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in May 2025

4/10 Poor

Carolina

Liked: Staff & service
Disliked: Cleanliness, amenities
This is more like a Motel absolutely not for families. This is more for single persons, bikers, truck drivers, construction workers or homeless.
Stayed 1 night in Jul 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
No problems, kind and attentive staff. I felt right at home on my vacation.
Stayed 4 nights in May 2025

8/10 Good

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place ppl who run it seem to take pride in the facilities
Stayed 1 night in Apr 2025

8/10 Good

allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay for the price. Woke up be people arguing outside the room. Breakfast was decent
Stayed 1 night in Apr 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very quiet and clean, and loved that parking was inside of a gate.
Stayed 1 night in Mar 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a good breakfast
Stayed 1 night in Mar 2025

8/10 Good

Colby

Liked: Cleanliness, staff & service
Kind staff, good breakfast and close to downtown.
Stayed 6 nights in Oct 2024

8/10 Good

Kent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to the places we visited.
Stayed 2 nights in Oct 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Any time go to slc I see if I can stay here first. I like how it’s gated and it fieels safer to leave your car there. The staff is nice. The pricing is great and the rooms are cleao and breakfast in the morning is incredible. This is my favorite place to stay
Stayed 1 night in Jan 2025

2/10 Terrible

Johan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go somewhere else

Horrible hotel, terrible customer service. Stay away.
Stayed 2 nights in May 2025

10/10 Excellent

Aubry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating!
Stayed 1 night in Dec 2024

6/10 Okay

Brent

Pretty sub standard hotel … nothing special
Stayed 1 night in Feb 2025

4/10 Poor

Loren L

Disliked: Cleanliness, staff & service, property conditions & facilities
It has been a long time since I stayed in a hotel this dirty.
Stayed 3 nights in Mar 2025

8/10 Good

Rubi

Liked: Staff & service
It’s ok, but bathroom tile floor was broken
Stayed 2 nights in May 2025

2/10 Terrible

Ben

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not what it appears to be.
Stayed 3 nights in Apr 2025

6/10 Okay

Tara

Disliked: Cleanliness, property conditions & facilities
the room had no air conditioning and there were bugs
BUGS
Stayed 1 night in May 2025

6/10 Okay

katherine

Liked: Amenities, property conditions & facilities
Was very comfortable
Stayed 2 nights in Dec 2024