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“Extremely convenient location and very modern renovated property”

“Hot tub was low on water, so the jets were spraying everywhere. The parking was "free," but stipulations on how you can park, etc., are enforced. Lots of noise from the upstairs overnight. We couldn't sleep due to the noise. Water pressure was meh in the shower. ”

“The room was outdated, worn, felt dark. The bathroom was not clean, moldy. I had to have someone come clean it. They did respond quickly with someone to clean, but there was some mold discoloration even after cleaning. Phone was dirty. Breakfast looked ok, but I didn't try it. Went to Dunkin because I was not confident about cleanliness.”

“Great check in, great stay and great check out.”

“Nice clean pool, better gym than most gyms, comfortable beds. Staff was very accommodating when asked for a later checkout.”

“Responsive hosts”

“Upon arriving, we were told that Hotel.com had booked us a smoking room. I showed them the e-mail confirmation on my computer only to get remarks such as, "That won't change anything" "It doesn't matter what your e-mail says"... We asked if they could make the change and the lady first said no, and it's not because they were full, just because they got the information that we wanted a smoking room, while never providing any proof that was the what happened. After some negotiation, we were able……