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“The hotel is trying to conserve on housekeeping and water. I was told I can only get housekeeping if I request it before 10am. I mean what if I overslept past 10am. The water pressure was low, there were crumbs galore in between the chair cushion in the room. Rusted shower head fixture, and rusted area around the back of the toilet, base of toilet needs to be caulked again. Housekeeping needs to step it up and maintenance. To close, most of front desk staff don’t look like they want to be there.”

“Estaba todo perfecto pero el aire acondicionado no funcionó en toda la noche fuimos a recepción a pedir ayuda y nos digeron q esperáramos y nunca fueron. Estuvimos un solo día… por lo demás muy bien y la atención excelente”

“The hotel smelled really bad and there was a roach in our towels.”

“We found cockroaches in the room and some items left behind by previous guests had not been cleared away.”

“I was charged a surprise $30 cleaning fee. Also, the TV remote didn’t work and the tv was on the wall behind the bed. Weird.”

“乾淨，員工超親切，離機場不遠，雖然只有早上有接駁巴士，但如果不在排班時間內，飯店也很願意為你提供服務”