Shelton Chalets

"The biggest issue we had is that our room on the 24th floor was next to the elevator. It made a pounding noise when it went up and down "

"The water pressure in the shower was pathetic and I got cold while I was showering. It was barely enough to keep me wet at all. Then when I got out the towels smelled disgusting and I had to drip dry. The hair dryer was broken. The bed was lumpy. We were charged and exorbitant amount for a scrambled egg and some hashbrowns and when we spoke with the manager she was rude. I've never paid so much money for such a yucky place. Also, I thought this was a resort and there was zero resort amenities aside from and overpriced spa. Huge regret staying here."

"Very clean and very quiet"

"Pool area needs update. Everything else was amazing"

"Place needs total updates. Ancient TV, carpet tore, dirty, shower head barely worked. Staff was great, but hotel not much better than a motel 6. Won't stay here again."

"It was our first time visiting the area and the staff made us feel welcome right from the start. She showed us a map of the area and pointed out some local highlights to visit. Her recommendations did not disappoint. The room was clean and well maintained, complete with a fantastic view."

"Breakfast and treatment of my service dog."

"Disappointing that the pool was seasonal and that the hot tub was inaccessible as well. But the restaurant was great and the rooms were lovely."

"Breakfast was ok. I feel like the eggs were powered eggs and not real. sausage wasnt completely done, bacon was the pre cooked kind you buy and then re heated. All the staff were fantastic. Parking was good. rooms were very clean and fresh. Although the pillows suck. i dont mind a hard bed. sheets and blankets were fairly thin.. but i dont expect perfect when i stay at a hotel. I enjoyed my stay there and may return again next year for the PBR as it is only 20 min or so from the Tacoma Dome. "