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"No complimentary breakfast, but a few restaurant choices. The room was very nice - clean and comfortable."

"Our carpet smelled bad. There were small pellets on the floor that looked like they were deodorizers. The security to the building was non existent. The room keys didn't work on the outside doors but that was ok because they were never locked! We asked for a change of rooms but they were fully booked."

"My car broke down on the interstate a few hours south. Hotels.com attempted to get a refund on my stay, however, the hotel staff were hard to reach and originally unaccommodating to the electronic request. Never had a chance to make it to the property and stayed stuck in TN for 3 nights with no word from either company. I was promised by the Hotels.com agent that someone would be in contact but never received a call back or an email."

"Hotel was very clean and staff were very friendly and very helpful!"

"It was easy to get to. Room was clean. It is an older hotel but worked great for what we needed. We would go back and we did not see a pool. "

"I understand the location of this property, but beyond being dated, it also lacked care and maintenance. Definitely not worth the price. The one saving grace was that it still openable windows."

"A+++++"

"Easily accessible hotel. Clean, comfortable room. Comfortable king bed with nice sitting area. Good hot breakfast. Pleasant staff. "

"There was mold in the AC unit and the Shower exhaust fan did not function properly. Also in room 105 One of the beds had a noticeable indentation. Next, I had to summon the male receptionist to literally turn the TV on because it’s a two step process. First you press the Aux button and secondly, the power button. At this point I was fed up. The hotel is in a very very VERY isolated area. If you miss your turn on “Vernelli Dr” GPS will recommend that you go on a rocky dirt road BEHIND “Vernelli’s auto/Towing warehouse.” Once again very isolated and practically invisible depending on which direction you’re coming from. I was transferred to room 106 without any rebuttals. In room 106 there’s no ironing board. When I inquired about such a Female receptionist met me with “ Legally it’s not required to have an iron and ironing board in every room”. Then proceeded to give me a percentage of what’s required by the hotel. “Yes Sir!” Or “Right away Sir” is actually the correct response- Not greeting me with the technicality. I eventually followed her to a vacant open room and she retrieved the board for me. After playing hardball with me she started to treading lightly by asking me about my hat. Long story short she told me that there was an extraterrestrial reading a book if you turn the Chicago Bulls cap upside down. Interesting to say the least but that’s neither here nor there. I did not enjoy my stay to say the least and will require a full Refund ASAP!!!"