Ranches in Soledad

"Clean room"

"The biggest disappointment in this day was that the pool was closed and hot tub was drained. I would say that my stay decision was based about 25% on those amenities. The top it off the bathtub was in need of repair and could only be used as a shower. There was no opportunity to soak my bones. The room was generally clean although it had kind of a funky smell. The property was pretty clean the grounds looked to be well kept. It was spring break for the California higher education system, so there was a lot of noise throughout the night. It was a value for the money but it would have been a greater value at the amenities been in working order."

"Staff was so kind and room was clean. "

"Everything went smoothly and had an amazing experience "

"Went for our Babymoon. Stayed 4 nights. It was outstanding overall! Pros: nice and accommodating staff, ambience was perfection, resort is breathtaking, our room was amazing-loved the deep soaking tubs in and outside the room, heated bathroom floors!!! Dual sided Fireplace we used everyday. Loved the outdoor community fire pits . The water stations and provided refillable water bottle were great-great tasting water and so wonderful to not have to pay for waters. Shuttles to take you around resort were quick. Loved all the wildlife on property. We took a cocktail /mocktail Class which was so fun! Downtown Carmel was only 15 -20 mins away which we ventured to almost daily with Lots of great shopping and restaurants. Few Wineries were only 10 mins away as well. Cons: Main restaurant was pricey and not the best dinner food in my opinion. We ate dinner off site every evening for this reason, however their breakfast was very good. Our shower head in room had poor water pressure. Wish there were more FREE classes/activities. Would stay here again and again! Kid and pet friendly. "

"It’s an excellent hotel right on the gold course. We had a room with a balcony and enjoyed our stay very much. "

"check in was fast & easy. "

"Clean room"

"A lovely property, an outrageously beautiful location. The amenities are amazing... wine wall with a few complimentary glasses per room was an unexpected treat. The pool is great but loses sun exposure pretty early this time of year. The hot tub was not working properly (no jets and the heater had failed). On the con side: my sister and I were traveling together with our school age children and requested adjoining/adjacent rooms and when we arrived at 1:30 pm, we were told that we were getting adjacent rooms that would be ready in 45 minutes. 2 hours later when we attempted to check in, we were told that our rooms were not only not ready but that we wouldn't even be on the same floor, very surprising and frustrating. We reiterated our room request and ended up waiting for some time again. We were not given our rooms until after 5pm. My sister was forced to request a roll away bed due to her room only having one King bed and not the two Queens that she requested. We had to ask for the roll away three times and it wasn't brought to her until 9pm. The hotel and amenities are lovely but I think that the staff are either inexperienced, lack communication between shifts, aren't given clear instruction etc... We will definitely stay here again but we will cross our fingers for a more organized check-in/check-out experience. for what its worth, we checked out 36 hours ago and our accounts still are not closed at the hotel and my Expedia account has not been credited my OneKey "