Southwestern New Mexico Vacations from $304

The staff some were helpful specially the guy with long hair at front desk. The housekeepers all look upset as they not friendly or happy with thier job . When I asked something they were like they didn't care. I asked one if she could clean my room as I was leaving for the day. She said very uninterested you have to notify the front desk. I can not clean your room unless I am told by front desk. I went to front desk and requested for housekeeper to clean my room. They say ok. When i returnedat night only the bathroom was clean. The bed was not made and it looked as they inly took out trash and dirty towels out. The riom was not truly clean. Then the next day they had a fire alarm waking up the whole hotel guest at 2 am. We were standing outside for avout an hour until fire truck showed up. Later they said it was a broken water pipe and we had to wait until morningto see if they could fox it. . In the mean time we were not allowed to use the water. They said we will probably get a discount for the inconvenience this caused ruining our sleep and rest. There was no discount for the bad experience at all. The staff at front refused to honor any discount the next day. The manager didn't approved it they said. I won't stay here agian.

Good stay for the price

Beautiful property, extremely comfortable bed and excellent food and friendly staff

Clean room quiet place

Only for passing the night.