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Quality Inn Westfield - Springfield

2.5 star property
Hotel in Westfield with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Quality Inn Westfield - Springfield

Lobby
Exterior
Free daily buffet breakfast
Business center
Pillowtop beds, in-room safe, desk, blackout drapes
Located in Springfield's shopping district, Quality Inn Westfield - Springfield offers practical amenities like a breakfast buffet, laundry facilities, and a business center. Guests appreciate the helpful staff, complimentary WiFi, and free newspapers to stay connected.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

Check availability for these dates

Tonight

Sep 19 - Sep 20
Check availability for tonight Sep 19 - Sep 20

Tomorrow

Sep 20 - Sep 21
Check availability for tomorrow Sep 20 - Sep 21
Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Pillowtop bed
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Pillowtop beds, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(38 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
TV
Pillow menu
Pillowtop bed
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
2 Southampton Rd, Westfield, MA, 01085

What's nearby

  • Big E - 11 min drive - 8.9 miles
  • MGM Springfield - 14 min drive - 12.2 miles
  • Naismith Memorial Basketball Hall of Fame - 14 min drive - 12.4 miles
  • Eastern States Exposition - 14 min drive - 11.3 miles
  • Six Flags New England - 22 min drive - 13.4 miles

Getting around

  • Springfield Union Station - 18 min drive
  • Bradley Intl. Airport (BDL) - 40 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Dunkin' - ‬12 min walk
  • ‪Dunkin' - ‬3 min walk
  • ‪Wendy's - ‬1 min walk
  • Alessio's Pizza & Pasta

About this property

Quality Inn Westfield - Springfield

Hotel in a shopping district
At Quality Inn Westfield - Springfield, you can look forward to a free breakfast buffet, laundry facilities, and a business center. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Free self parking
  • RV/bus/truck parking, express check-out, and free newspapers
  • Luggage storage, tour/ticket assistance, and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 56 rooms have comforts such as pillow menus and laptop-compatible safes, as well as thoughtful touches like free WiFi and air conditioning. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with deep soaking tubs and free toiletries
  • 32-inch TVs with satellite channels
  • Balconies, refrigerators, and microwaves

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • No elevator

More

  • 2 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1.50 per night
  • Rollaway bed fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003663290
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Econo Lodge Inn Westfield
Econo Lodge Westfield
Quality Inn Westfield Springfield
Quality Westfield Springfield
Quality Westfield Springfield
Quality Inn Westfield - Springfield Hotel
Quality Inn Westfield - Springfield Westfield
Quality Inn Westfield - Springfield Hotel Westfield

Frequently asked questions

Is Quality Inn Westfield - Springfield pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 25 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Quality Inn Westfield - Springfield?

As of Sep 19, 2025, prices found for a 1-night stay for 2 adults at Quality Inn Westfield - Springfield on Oct 5, 2025 start from $97.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quality Inn Westfield - Springfield?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Quality Inn Westfield - Springfield?

Check-in start time: 3 PM; Check-in end time: 3 AM.

What time is check-out at Quality Inn Westfield - Springfield?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Quality Inn Westfield - Springfield located?

Located in the heart of Westfield, this hotel is 1 mi (1.5 km) from General Wareham Park and within 3 mi (5 km) of Westfield River and Westfield City Hall. Allen Park and Baystate Noble Hospital are also within 3 mi (5 km).

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Quality Inn Westfield - Springfield Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 220 out of 845 reviews
Rating 8 - Good. 279 out of 845 reviews
Rating 6 - Okay. 185 out of 845 reviews
Rating 4 - Poor. 97 out of 845 reviews
Rating 2 - Terrible. 64 out of 845 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tanalee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was centrally located and the room was immaculate Thank you for an amazing stay
Stayed 1 night in Aug 2025

10/10 Excellent

kaiwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An affordable and comfortable stay. Very friendly staff as well.
Stayed 1 night in Aug 2025

8/10 Good

Scot

Liked: Cleanliness, staff & service, property conditions & facilities
People are nice. Property is good. Rooms are small but clean.
Stayed 5 nights in Sep 2025

10/10 Excellent

Ellen

Liked: Cleanliness, property conditions & facilities
The price was good for a clean room and nice breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Aileen

Liked: Cleanliness, amenities, property conditions & facilities
spacious clean great staff
Stayed 2 nights in Jun 2025

8/10 Good

Tim

Wendy's across the parking lot. I had supper and breakfast there. Hotel breakfast looked inedible
Stayed 1 night in Jul 2025

10/10 Excellent

L

Liked: Cleanliness, property conditions & facilities
Staff was very friendly and helpful!
Stayed 1 night in Mar 2025

8/10 Good

Lois

Liked: Cleanliness, amenities, property conditions & facilities
Safe and convenient
Stayed 3 nights in Jul 2025

6/10 Okay

Kristie

Liked: Staff & service
Nice staff, pretty quiet. Not the cleanest room.
Stayed 2 nights in Jul 2025

4/10 Poor

Jing

Disliked: Cleanliness, property conditions & facilities
Towels are really worn. No elevator
Stayed 1 night in Aug 2025

2/10 Terrible

Courtney

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was dirty and low-brow, and the facilities much in need of an upgrade. The windows don’t open, so the only way to get fresh air is to open your door. We were on the first level and had a chain-smoker next door, which was awful.
Stayed 1 night in Aug 2025

8/10 Good

Peter

Liked: Property conditions & facilities
Close to highest
Stayed 1 night in Jul 2025

4/10 Poor

Catherine

Liked: Staff & service
Disliked: Property conditions & facilities
Room itself was okay. Some of the other patrons were loud/intoxicated and fighting outside of the room. Not the best feeling for safety.
Stayed 1 night in Jul 2025

2/10 Terrible

Charlotte

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was full of black mold. Handle for shower fell off and drain came right out of the tub. Brought these to the front desk for checkout and the man working the desk was extremely rude to me.
Stayed 1 night in Aug 2025

6/10 Okay

Mizanur

It’s an average property, ok for a couple of days stay if you are looking for basic amenities - like clean bed and towels
Stayed 3 nights in May 2025

10/10 Excellent

WILLIAM

Liked: Cleanliness, amenities, property conditions & facilities
Professional, excellent staff
Stayed 2 nights in May 2025

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Was one of the best Quality Inns I’ve ever stayed at. Freddie was a great host. Thanks
Stayed 3 nights in Jun 2025

10/10 Excellent

Ralph

It was fine met our needs
Stayed 1 night in Jun 2025

8/10 Good

OLGA

Liked: Cleanliness, property conditions & facilities
The space is a clean place.
Stayed 2 nights in Jun 2025

2/10 Terrible

Karen

Typical run of the mill hotel
Stayed 3 nights in May 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Kinda high priced is only issue
Stayed 1 night in Jul 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service
Staff very friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean reasonable price
Stayed 1 night in May 2025

10/10 Excellent

Coady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place to hang my hat for the night
Stayed 2 nights in Jun 2025

6/10 Okay

Drew

Disliked: Amenities, property conditions & facilities
A little overpriced for a king bed that was broken on one side, so much that every time my partner shifted in their sleep it sounded like we were going down with the Titanic. Our bathroom was dirty with a leaking toilet, missing amenities and hair plastered to the shower wall. The term “hot breakfast” is false advertisement - you have to heat up your own bagel or toast…because everything else at the breakfast bar is cold. If I had spent less money I probably wouldn’t have much to complain about, but here we are…
Stayed 2 nights in Aug 2025

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