Tower Square Hotel Springfield

Photo gallery for Tower Square Hotel Springfield

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In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Tower Square Hotel Springfield

Tower Square Hotel Springfield

3.5 out of 5

3.8/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Personal protective equipment
  • Social distancing
2 Boland Way, Springfield, MA, 01115

Explore the area

  • Popular LocationMassMutual Center5 min walk
  • Popular LocationMGM Springfield8 min walk
  • Popular LocationNaismith Memorial Basketball Hall of Fame14 min walk
  • AirportHartford, CT (BDL-Bradley Intl.)21 min drive

Choose dates to view prices

About this area

Springfield

Located in Springfield, Tower Square Hotel Springfield is in the business district. Naismith Memorial Basketball Hall of Fame and Volleyball Hall of Fame are cultural highlights, while Springfield Armory is a notable landmark. Don't miss out on a visit to Six Flags New England. Spend some time exploring the area's activities, including golfing.

What's nearby

  • MassMutual Center - 5 min walk
  • Springfield Museums - 6 min walk
  • Quadrangle - 7 min walk
  • MGM Springfield - 8 min walk
  • Naismith Memorial Basketball Hall of Fame - 14 min walk

Getting around

  • Springfield Union Station - 10 min walk
  • Bradley Intl. Airport (BDL) - 21 min drive

Restaurants

  • Currents — 1 min walk
  • Nadim’s Downtown Mediterranean Grill — 3 min walk
  • The Student Prince — 5 min walk
  • Theodore's — 5 min walk
  • Adolfo's — 6 min walk

About this property

Tower Square Hotel Springfield

3.5-star Springfield hotel in Metro Center, near MGM Springfield
This smoke-free hotel features a business center, dry cleaning, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, gift shops/newsstands, and ATM/banking services are onsite. All rooms are shared and offer free WiFi and free local calls. TVs, coffee makers, and hair dryers are among the other amenities available to guests.
Tower Square Hotel Springfield offers 265 shared accommodations with air conditioning, safes, and coffee/tea makers. This Springfield hotel provides complimentary wireless Internet access.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Things to do

  • Shopping

Family friendly

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Conference space (15170 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Shared accommodations

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0005772810
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Parking height restrictions apply

Property is also known as

Marriott Springfield
Tower Square Hotel
Springfield Marriott Hotel
Marriott Springfield Hotel Springfield
Tower Square Springfield
Tower Square Hotel Springfield
Tower Square
Springfield Marriott
Tower Square Springfield
Tower Square Hotel Springfield Hotel
Tower Square Hotel Springfield Springfield
Tower Square Hotel Springfield Hotel Springfield

Frequently asked questions

Overall score and ratings

3.8

Good

Rating 5 - Excellent. 283 out of 783 reviews
5 - Excellent 36%
Rating 4 - Good. 257 out of 783 reviews
4 - Good 33%
Rating 3 - Okay. 125 out of 783 reviews
3 - Okay 16%
Rating 2 - Poor. 68 out of 783 reviews
2 - Poor 9%
Rating 1 - Terrible. 50 out of 783 reviews
1 - Terrible 6%

4.1/5

Cleanliness

4.2/5

Staff & service

3.4/5

Amenities

3.9/5

Property conditions & facilities

1/5 Terrible

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i did not get to have my reservation because the hotel never received it .
Stayed 1 night in Sep 2020

1/5 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020

2/5 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
CALL FIRST. Only three of the hotel's floors were being used while the others were under renovation (with jack hammers, throughout the day). This was during Covid, restaurants were takeout only, and I basically sat in the room wearing ear plugs. The staff were friendly and helpful, management should be ashamed.
Stayed 2 nights in Aug 2020

1/5 Terrible

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Loud Construction At 7am on the floor. Unreal. Horrible.
Stayed 1 night in Aug 2020

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
They are under renovation and all torn up. Their web site or you people should let people know.
Stayed 1 night in Aug 2020