5/5 Excellent
Jeromy
Traveled with family and small children
Oct 24, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021
Quality Inn West Springfield
Photo gallery for Quality Inn West Springfield
Overview of Quality Inn West Springfield
Quality Inn West Springfield
3.6/5 Good
Guests rated this property 3.8/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Breakfast included
- Parking included
- Air conditioning
- Restaurant
Cleaning and safety practices
- Cleaned with disinfectant
- 24-hour vacancy between guest room stays
- Hand sanitizer provided
- Personal protective equipment
1150 Riverdale St, West Springfield, MA, 01089
Explore the area
- Olympia Ice Center9 min walk
- Big E3 min drive
- Josiah Day House4 min drive
- Hartford, CT (BDL-Bradley Intl.)25 min drive
Choose dates to view prices
About this area
West Springfield
Located in West Springfield, Quality Inn West Springfield is in the city center and next to a golf course. Naismith Memorial Basketball Hall of Fame and Springfield Museums are cultural highlights, and travelers looking to shop may want to visit Holyoke Mall. Don't miss out on a visit to Six Flags New England. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like hunting, skydiving, and cave exploring nearby.
What's nearby
- Olympia Ice Center - 9 min walk
- Big E - 3 min drive
- Josiah Day House - 4 min drive
- Holyoke Mall - 5 min drive
- Chicopee Falls Dam - 8 min drive
Getting around
- Springfield Union Station - 6 min drive
- Bradley Intl. Airport (BDL) - 25 min drive
Restaurants
- Tokyo Asian Cuisine Resta — 1 min walk
- Cal's — 7 min walk
- Shallot Thai Cuisine — 9 min walk
- Carrabba's Italian Grill — 13 min walk
- Olive Garden — 14 min walk
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)
Social distancing
Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
- Free RV/bus/truck parking on site
- Wheelchair-accessible parking and van parking available
Food and drink
- Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
- 1 restaurant
Things to do
- 18 holes of golf
- Seasonal outdoor pool
- Shopping mall
- Ziplining
Family friendly
- Free cribs/infant beds
- Laundry facilities
- Microwave
- Refrigerator
- Rollaway/extra beds (surcharge)
- Seasonal outdoor pool
- Soundproofed rooms
Conveniences
- Elevator
- Free newspapers in lobby
Guest services
- 24-hour front desk
- Dry cleaning service
- Housekeeping (once per stay)
- Laundry facilities
- Multilingual staff
- Tour/ticket assistance
Languages spoken
- Chinese
- English
- Spanish
Business services
- 24-hour business center
- Computer station
- Conference space (600 square feet)
- Meeting rooms - 3
Outdoors
- Vineyard
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- Assistive listening devices available
- Handrails in stairways
- In-room accessibility (select rooms)
- Pool hoist on site
- Roll-in shower (select rooms)
- Stair-free path to entrance
- Visual fire alarm
- Well-lit path to entrance
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchair-accessible van parking
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Free cribs/infant beds
- Rollaway/extra beds (surcharge)
Bathroom
- Eco-friendly toiletries
- Hair dryer
- Towels
Entertainment
- Flat-screen TV
- Premium channels
- Satellite channels
Food and drink
- Coffee/tea maker
- Microwave
- Refrigerator
Outdoor space
- Balcony or patio
More
- Desk
- Free local calls
- Free long-distance calls
- Guidebooks/recommendations
- Iron/ironing board
- Phone
- Soundproofing
Similar properties
See similar properties
West Springfield
Washer and dryer
Hotel
Parking included
2 star
Guest rating 3.5+
Family friendly
Policies
Check-in
Check-in from 3:00 PM - anytime
Minimum check-in age - 21
Check-out
Check-out before 11 AM
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Renovations and closures
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 12.0 per night
Free cribs (infant beds)
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Deposit: USD 100 per accommodation, per stay
- Breakage deposit: USD 250 per stay A damage deposit of USD 100 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Rollaway bed fee: USD 12.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0009643250
This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The seasonal pool will be open from June to September
Up to 4 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Property is also known as
Quality Inn West Springfield
Quality West Springfield
Quality Inn West Springfield Hotel
Quality Inn West Springfield West Springfield
Quality Inn West Springfield Hotel West Springfield
Frequently asked questions
Overall score and ratings
3.6
Good
3.8/5
Cleanliness
3.9/5
Staff & service
3.7/5
Amenities
3.5/5
Property conditions & facilities
4/5 Good
Kaisy
Traveled with partner
Oct 18, 2021
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2021
5/5 Excellent
Alison
Traveled with family
Oct 17, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021
5/5 Excellent
Jessica
Business traveler
Oct 14, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021
5/5 Excellent
Amanda
Traveled with family
Oct 14, 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2021