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Quality Inn West Springfield

2.5 star property
Hotel with free breakfast, a quick walk to Olympia Ice Center

Choose dates to view prices

your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Quality Inn West Springfield

Lobby
Seasonal outdoor pool
Exterior
Desk, blackout drapes, soundproofing, iron/ironing board
Lobby

Reviews

7.2

Good

Popular amenities

  • Pool
    PoolPool
  • Housekeeping
    HousekeepingHousekeeping
  • Breakfast included
    Breakfast includedBreakfast included
  • Parking included
    Parking includedParking included
  • Gym
    GymGym
  • Laundry
    LaundryLaundry

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
1150 Riverdale St, West Springfield, MA, 01089
  • Popular LocationOlympia Ice Center8 min walk
  • Popular LocationBig E3 min drive
  • Popular LocationMGM Springfield6 min drive
  • AirportHartford, CT (BDL-Bradley Intl.)27 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

I loved how there was a pool!! The rooms were nice BUT the only thing I'd say the hotel should add would be fans in ever...
Michele
Jul 26, 2024
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About the neighborhood

West Springfield

Located in West Springfield, Quality Inn West Springfield is in the city center and next to a golf course. Olympia Ice Center is worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Eastern States Exposition and Six Flags New England. Looking to enjoy an event or a game? See what's going on at Big E or MassMutual Center. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like hunting, skydiving, and cave exploring nearby.
Visit our West Springfield travel guideOpens in a new window

What's nearby

  • Olympia Ice Center - 8 min walk
  • Big E - 3 min drive
  • Holyoke Mall - 4 min drive
  • MassMutual Center - 6 min drive
  • MGM Springfield - 6 min drive

Getting around

  • Springfield Union Station - 6 min drive
  • Bradley Intl. Airport (BDL) - 27 min drive

Restaurants

  • ‪Wood-N-Tap - ‬13 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Olive Garden - ‬13 min walk
  • ‪Panera Bread - ‬14 min walk

About this property

Quality Inn West Springfield

Hotel near Holyoke Mall
Located close to Olympia Ice Center and Big E, Quality Inn West Springfield provides a free breakfast buffet, 18 holes of golf, and a terrace. Active travelers can enjoy ziplining at this hotel. The on-site restaurant, Tokyo Asian Cuisine Resta, features Asian cuisine. Free in-room WiFi is available to all guests, along with a shopping mall on site and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self parking
  • Express check-out, 3 meeting rooms, and a front-desk safe
  • Free newspapers, tour/ticket assistance, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All 114 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Eco-friendly toiletries, showers, and hair dryers
  • Flat-screen TVs with premium channels
  • Balconies or patios, refrigerators, and microwaves

Languages

Chinese (Mandarin), English, Hindi, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant

Restaurants on site

  • Tokyo Asian Cuisine Resta

Things to do

  • 18 holes of golf
  • Gym
  • Seasonal outdoor pool
  • Shopping mall
  • TV in common areas
  • Vineyard
  • Ziplining

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • 600 square feet of conference space
  • Computer station

Outdoors

  • Terrace
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Outdoor space

  • Balcony/patio

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 12.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Breakage deposit: USD 250 per stay
  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 12.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0009643250
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal outdoor pool opens in June

Property is also known as

Quality Inn West Springfield
Quality West Springfield
Quality Inn West Springfield Hotel
Quality Inn West Springfield West Springfield
Quality Inn West Springfield Hotel West Springfield

Frequently asked questions

Does Quality Inn West Springfield have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Quality Inn West Springfield?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Quality Inn West Springfield on Jul 29, 2024 start from $109.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Quality Inn West Springfield pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quality Inn West Springfield?

Self parking is free at this property.

What time is check-in at Quality Inn West Springfield?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Quality Inn West Springfield?

Check-out is at 11 AM.

Where is Quality Inn West Springfield located?

Located in the heart of West Springfield, this golf hotel is 0.4 mi (0.7 km) from Olympia Ice Center and within 3 mi (5 km) of Holyoke Mall and Big E. Eastern States Exposition and MassMutual Center are also within 6 mi (10 km).

Quality Inn West Springfield Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 305 out of 1004 reviews" "
Rating 8 - Good. 277 out of 1004 reviews" "
Rating 6 - Okay. 195 out of 1004 reviews" "
Rating 4 - Poor. 120 out of 1004 reviews" "
Rating 2 - Terrible. 107 out of 1004 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how there was a pool!! The rooms were nice BUT the only thing I'd say the hotel should add would be fans in every bathroom. In the summer especially when it's humid, and taking a shower made everything and the floor wet. With a fan, the room could be more aired out and dryer.
Stayed 6 nights in Jul 2024

8/10 Good

Luis

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

keming

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient
Stayed 2 nights in May 2024

8/10 Good

keming

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient
Stayed 4 nights in May 2024

2/10 Terrible

Naomi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

John

Traveled with family
Worst decision ever. This is not a hotel. There are people living here, or even possibly a shelter. There was a section by the parking lot where they all hung out at night outside playing music and doing drugs. The inside and outside of this place was so dirty.
Stayed 2 nights in Jul 2024

4/10 Poor

Matthew

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Bathroom door didn't shut. The main door to the room barely shut. Homeless people living in the first floor. Garbage all over the picnic area.
Stayed 2 nights in Jul 2024

8/10 Good

Rosalind

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area that is used for hanging out, is untidy and uninviting.
Stayed 2 nights in Jul 2024

2/10 Terrible

Ji

Stayed 2 nights in Jun 2024

8/10 Good

Susanne

Traveled with family
Someone tried to get in from the separation door was up most of night couldn’t sleep
Stayed 3 nights in Jun 2024

10/10 Excellent

Barry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful accommodations. Great emplolyees.
Stayed 1 night in Jun 2024

6/10 Okay

Kris

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The furniture is falling apart.
Stayed 6 nights in Jun 2024

10/10 Excellent

Maryam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was friendly, beautiful flowers outside and nice decor in the lobby, beds were comfortable, and breakfast was delicious with eggs, potatoes, sausage, waffle iron and lots of other options. Would highly recommend!
Stayed 1 night in Jun 2024

6/10 Okay

Jessyca

Traveled with family
Liked: Cleanliness, staff & service
It was a fine location not amazing and but bad. The rooms were clean and the breakfast options were limited but were actually pretty good.
Stayed 2 nights in May 2024

10/10 Excellent

Nicole

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2024

10/10 Excellent

Charline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es bueno
Stayed 3 nights in Jun 2024

8/10 Good

Lacey

Stayed 1 night in Jun 2024

6/10 Okay

Nancy

Liked: Staff & service
Disliked: Amenities
Not up to date. Slight smell from the carpets, the pool was inside but the windows had cracks, water got through while raining.
Stayed 2 nights in Jun 2024

8/10 Good

Annette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's nothing unique about the property.
Stayed 3 nights in Jun 2024

8/10 Good

Sambasivarao

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good but little noisy since location is close to high way.
Stayed 1 night in Jun 2024

10/10 Excellent

Deirdre

Stayed 1 night in Jun 2024

6/10 Okay

Randy

Traveled with family
Liked: Staff & service
Not great surroundings
Stayed 1 night in Jun 2024

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Roger t

Liked: Cleanliness
Every thing
Stayed 1 night in Aug 2023

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5