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"Wasn't allowed to stay there "

"Yes"

"charged tax after we got there even though you gave me total that was not what i was expecting false total"

"Clean room, free breakfast, good location"

"The room was clean and we were able to get new towels. The doors all have a huge gap and look like they were ordered without measuring first. The pool deck was disgusting and needs some TLC. There was hair and trash on the floor. "

"Overall great stay!"

"Excellent water pressure! Great variety for breakfast, lots of easy grab and go things. Super convenient when visiting Ball State."

"Yes"

"This hotel was really horrible. The staff were VERY kind and helpful, but the property condition was one of the worst I’ve ever been to. The first room we were in had no hot water and the hotel knew about it. They moved us. Both room we were in were not clean. One had fries under a chair and a vape on the floor and the other looked like it hadn’t seen a broom ever. The sheets were dingy and stained. The beds were extremely uncomfortable. It was not a great experience. There are other hotels in the area that cost the same for way better facilities."