“Do not book with this hotel or use this app!
My experience was terrible, and everything was very poorly organised. I had to wait outside for around 15 minutes, received no confirmation email, and had to make extra phone calls at my own expense. When I finally got a room, the bed smelled horrible, and I did not feel comfortable or safe.
What disappointed me the most was Expedia’s customer service. When things went wrong, I expected them to help me find a fair solution, but they refused to give……
“Do not book with this hotel or use this app!
My experience was terrible, and everything was very poorly organised. I had to wait outside for around 15 minutes, received no confirmation email, and had to make extra phone calls at my own expense. When I finally got a room, the bed smelled horrible, and I did not feel comfortable or safe.
What disappointed me the most was Expedia’s customer service. When things went wrong, I expected them to help me find a fair solution, but they refused to give……
Shakira