“This is probably the worst hotel I have stayed in over the past ten years. I booked a two-bedroom apartment. On the first day of check-in, neither of the two rooms had been cleaned. Both beds had very obvious yellow stains, and one of the beds had not even been made at all. The Wi-Fi did not work. After I contacted the staff, they said it could not be fixed until the next day when the IT team was on duty. I was told to connect to a neighbor’s Wi-Fi instead, but the signal was so weak that I……
“Great hotel - we travelled as a large family of eleven. Staff were amazing, helping us with local transport and always fast to respond. We organized a late check out and a late lunch before our long flight back to the states. Nice surrounding area - very safe with Constantia village and the botanical gardens”
“Basically staying in SA safety is a concern, i had a very bad experience in my last visit of SA in the other hotel. City lodge is quite good about this, the employee is good. One complaint is the view, i didn't get the mountain view this time.”
“A five star estate. Superb amenities. Great food and wine. Professional and attentive staff. Wonderful gardens. Amazing views surrounded by mountains. Relaxing spa. Well trained staff. The place to be.”