Ratings based on 522 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Newcastle NSW
Convenient location to major arterial roadsPosted Sep 21, 2015
Cons: The hotel does not have lifts so it is necessary to carry luggage up stairs
Location: Located a short drive to Parramatta CBD Bus stop close by Virtually across the road from Rose Hill Race Course Close to shops and food outlets
Clean and well appointed large rooms Great location to major major arterial roads Secure parking Quiet location
for Everyoneby A verified traveler from Central Coast
Convenient locationPosted Sep 10, 2015
Friendly staff made check-in easy with very clear instructions regarding access to the property after hours. The room was spacious and well-appointed, clean and comfortable.
by A verified traveler from Melbourne
Hmmm.Posted Sep 3, 2015
Pros: Not much
Cons: Where do I start
Staff professional and polite but that's where the good stuff ends. Room reeked of paint, carpet terrible, dirty dishes, pubic hairs in bed linen, moat of towels surrounding shower floor to halt water spread, bathroom partially demolished, mouldy tiles.......and on and on
by A verified traveler
APX very Bad placePosted Sep 3, 2015
No value for money, Staff very very rude and management very disgustingly poor. Over charged under delivered. It's not even a Motel but just a converted old apartments..Very minimal facilities
for Everyoneby A verified traveler from QLD Austrralia
Posted Aug 10, 2015
Pros: the staff were more than helpful during my brief moment of panic. They were understanding and beyond will never be able to thank them enough.
Cons: the shower was my only concern due to the design the shower head causing water to escape through the curtain onto the floor as you are showering
was only there for a brief time but the service provided but the staff was by far the best I've encountered. the room was relaxing to stay in found myself being welcomed and wanting to extend my stay.
by A verified traveler from Canberra
Not as good as last yearPosted Jul 19, 2015
Used last year and was fine (although expensive) and excellent spot for use overnight before heading to Disney on Ice with two families. Had prewarned apartments needed outside carpark as had large van and three children with disability but all carparks near reception full. Also insisted on $200 holding deposit on credit card FOR 4-5 DAYS!!! This in an apartment that charged us $426.00 for one night!!! Finally found spot outside. Inside rooms missing two towel sets (we had told them there were seven of us), toilet rolls were only about 1/3 left and no replacements, carpets around couches not clean, no tea towel for wiping dishes. Had problem with TV and wifi. Manager was difficult to find but to his credit he did try and solve our problems to the best of his ability.
for Everyoneby A verified traveler from Milton Keynes, UK
Comfortable apartment for 2 not so much for 3Posted Jul 11, 2015
Pros: Location, safe and secure and cleanliness.
Cons: Update sofa bed and provide sufficient bedding for winter. Draft proof the rear door as this did have big gaps where the cold air came in.
Location: Olympic Park - cycling, running, parks
The accommodation was very clean and provided all the basics. We chose this accommodation due to its close proximity to friends and the price. The double bed was comfortable however the sofa bed for our son was uncomfortable with no duvet provided. We requested blankets the next day and reception were very helpful in providing these and a heater. Due to the design of the apartments the heat rises into the bedroom leaving downstairs cold - we did stay in winter but were surprised how cold the apartment was. Secure free parking is a good addition.
by A verified traveler
No hot water and bathroom not clean....Posted Jul 8, 2015 on Lastminute
The room had no hot water when I woke in the morning so I couldn't have a shower. The toilet had urine in it from pervious stay which was festered and stunk. Very disappointing....
for Everyoneby A verified traveler
Excellent location and facilities!Posted Jul 7, 2015 on Wotif
Loved the facilities , the quietness, the staff. Will stay again , great bed plenty of space in the executive room
for Everyoneby A verified traveler from Brisbane
Great valuePosted Jul 7, 2015 on Wotif
Pros: Value for money, secure off-street parking
Cons: No lifts. If you have extra luggage, such a baby, portacot and other paraphernalia, ask for a suite on the ground floor!
Location: Easy to find on the main road and still quiet.
We needed a family room (ie. including a baby) at short notice. The two-bedroom apartment was very comfortable and well appointed, with small extra touches such as free newspapers and movie channels.