Ratings based on 327 Verified Reviews

4.1 out of 5
85% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Clifton Park, NY

Nice clean and convenient facility near airport

Posted Oct 6, 2017
Pros: Everything ...
Location: If you like mexican food, try Cervantes restaurant ... great local food, fun environment and nice waitresses and staff. Loved their adovada, etc
Angelica and staff there were very responsive and helpful. Our stay was very comfortable.
4 out of 5
by A verified traveler

Charming and comfy

Posted Jul 17, 2017 on Hotels
This historic hotel was older, but had lots of charm and was clean and comfy. There was a lovely courtyard outside the room. It was very conveniently located.
Comment from Hotel Management
Jul 22, 2017
I think this is for a different property.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 7, 2017
Nice, clean and quiet hotel. Staff was very friendly.
Comment from Hotel Management
Jul 7, 2017 by jenrey, Hotel Management
Thank you for staying with us, and for the kind review. Have a wonderful day!!
3 out of 5
by Jim

Location of the elevator.

Posted Jul 7, 2017 on Hotels
Poorest layout building I've ever encounter. Most hotels, the lobby and elevators are centralized. But the elevator was all the way to the end of one side of the building, and our room was on the other side on the second floor. My wife sprained her ankle that day. We had to walk the entire length of the building to get to the elevator, and then walk back the entire length of the building to the opposite end to our room.
Comment from Hotel Management
Jul 14, 2017
Thank you for your feedback on our property, I appreciate what you have said about our elevator, I wish we had put you in a downstairs room closer to the lobby. I am so sorry about the issue you had with our property. sincerely J Matsuzaki
5 out of 5
by James

Great Stay

Posted Jul 5, 2017 on Hotels
Very nice clean room they were very accommodating to everything we needed .
Comment from Hotel Management
Jul 8, 2017
Thank you for your kind review, have a great day!!!
4 out of 5
by Lisa

Posted Jul 4, 2017 on Hotels
Comment from Hotel Management
Jul 8, 2017
It was a pleasure to have you stay with us, Have a great day!!
5 out of 5
by A verified traveler

Great stay

Posted Jul 3, 2017 on Hotels
Nice stay, nice place.
Comment from Hotel Management
Jul 8, 2017
Thank you for the review on our property, Have a great day!!
3 out of 5
by Janice

Not Worth the Money

Posted Jun 26, 2017 on Hotels
The room was clean and beds were comfortable. The air conditioner did not cool properly so the room was stuffy. Also the remote for the tv didn't work. We were only able to get one channel. This wasn't a huge problem because we weren't in our room much. The person that checked us in was rude, however, the rest of the staff was pleasant.
Comment from Hotel Management
Jun 30, 2017
I am so sorry that you had so many issues with your room, I am also devastated that our front desk agent wasn't kind. Again on behalf of my team I want to apologize for my front desk agent. Sincerely Jenn
5 out of 5
by A verified traveler

Clean and quiet hotel on south end of town

Posted Jun 25, 2017 on Hotels
Clean, quiet, and fairly new hotel on the south end of Taos.
Comment from Hotel Management
Jun 27, 2017
Thank you for choosing to stay with us at the Hampton Inn of Taos, we appreciate your kind review on our property, have a great day!!
3 out of 5
by Gary

Posted Jun 24, 2017 on Hotels
Comment from Hotel Management
Jun 27, 2017
Thank you for your review on our property, we look forward to your next visit to our community. Have a great day!!