北京天安门附近酒店

“工作人員很友善專業,房間規劃得很好,謝謝！”

“The hotel entrance was quite hard to find as it is hidden between some small alleys but once you get there the staff was incredibly helpful and they even use a translator tool to try their best to help you. Love that they provide daily room services and also laundry. You can call them at the lobby and they will pick up your laundry. Once it’s done they also leave them back at your door. The hotel room doesn’t have a fridge and they also don’t have an elevator. Will need to climb stairs to get to……

“酒店員工有禮，大堂前台員工及bellboy的服務都很專業。惟酒店房間服務未夠細心，酒店沒有因應客人訂房資訊去預先安排有關服務，如：沒有預先安排加床（第一天更沒有足夠床可以安排），也沒有安排小孩用品在房間。 嘉賓軒樓層早餐種類一般，住了5晚，天天種類沒有太大分別。此外，經常沒有安排餐具放在桌上。飲品區經常沒有茶杯及玻璃杯，食品區亦經常沒有碗碟。餐廳員工是友善有禮的，估計是不夠員工。 房間方面，設施比較老舊。第一天入住時，房間大廳及廳廁所有異味。第二天清潔完房間後，好了一些。房間燈光亦有點昏暗。 最後，此酒店是VIP Access酒店, 雖然是金會員，但沒有任何禮遇。”

“I recently stayed at this hotel for four nights and had a wonderful experience. The staffs were friendly and accommodating, the rooms were comfortable and clean, and the amenities were great. Overall, it was a pleasant stay, and I would definitely recommend it to others.”

“spacious room, good location ”

“工作人員非常有禮貌，出入都會問好，房間也很整潔”

“Very nice”

“Very good service”

“前台部、房務部及中菜利苑的服務非常好，專業有禮，令我們賓至如歸。”

“非常好，房間很美，又大又安全”

“飯店很乾淨，交通便捷，員工很熱情接待”

“Nice location and clean”