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Excellent staff, very polite, accommodating and welcoming. Its minutes walk away from Times Square. Everything is near by. I love staying here. Always my go to hotel. Thanks

Nice bakery for breakfast.

Great location and facility

Great location would stay there again.

Amazing

I'm a regular at Pod 39 when I come to NYC by myself. It's very minimalist and if I was planning to spend more time in my room, I'd go elsewhere, but exactly what I need when I'm in the city to see shows and check out some exhibitions. Always clean and my room is always ready when I arrive (which has not been my experience at other NYC hotels).

Clean and great staff

Great location! Great restaurants nearby! Comfortable beds. It would have been nice though if a little birthday card or something was put in my room! Other than that you cannot go wrong staying here and I’m planning to again!

Very new interior. A good deal compared with other hotels in the area. Nice midtown location. Nearby subway and bus. Nice little cafe inside hotel (and bar in late afternoon and evening. Rooms while not large are big enough and larger than many hotels.

I would stay here again

The only problem I had was the staff complained when I brought Dunkin Donuts coffee from across the street into the lobby. I’m sorry but when I’m spending $4,000 for a trip I feel like I can get my coffee from anywhere I please They kept saying no outside food or drink

We received a warm welcome upon arrival and were checked in quickly. The rooms, though small, are smartly designed. Bulky luggage can be stowed on the roll-out shelf under the bed, and the bedside table has a slide-out shelf to accommodate your laptop. Even though you're in midtown, the hotel's updated windows help block annoying street noise. The funky design elements are amusing, and the overall cleanliness of this hotel is the cherry on top.

I like booking this hotel cause convenience and walkable where I need to be,

Travel to NY often. The Arlo always is a great stay. Clean, smells amazing, good vibes, friendly/stylish staff, great decor, reasonably priced. Just do it. Stay here. Perfect for solo travel.

This hotel is great for single travelers. My queen room was small but very clean and cozy. It would have been tight for 2 people, but was fine for 1. The sink is outside the bathroom, which I also think works better for a single vs double occupancy. There was a free breakfast in the morning, which was a nice touch. The staff was all nice and helpful and the property was well-maintained. I would stay there again.

This is a well maintained property in a safe walkable part of Midtown East. I would def stay here again (I'm tri-state and travel to the city often). One note for non-tech folks, there are no room keys, it's all done on your phone through an app. I've stay at hotels where this was an option, but for this hotel it is the only option. This does allow you to set everything up before arrival (maybe after you have stayed a few times), having said that there was a staff member there to help me through...

The staff took great care of us. They stored our luggage and were very generous with getting in and out of our luggage when we needed. They helped us find a good restaurant to eat. We were only in the city for overnight. The staff is genuine. The room was very small but nice. It is also New York City so a small room is ok. The room was clean.

Great friendly staff! M

Loved being close to the pier