- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Building site , terrible food and drinks , overpriced , do not stay there
Stayed 3 nights in Feb 2020
Photo gallery
Reviews
Good
130 reviews
Amenities
- Free WiFi
- Breakfast included
- Air Conditioning
- Restaurant
Map
Carretera Boca Paila Km 8.3, Tulum, QROO
What's nearby
- Tulum Beach
- 1 min walk
- SFER IK
- 4 min drive
- Las Palmas Public Beach
- 6 min drive
- Tulum, Quintana Roo (TUY)
- 13 min drive
Choose dates to view prices
Book online or call:
1-800-238-0767Room, 1 King Bed, Terrace, Beachfront
Room Amenities
- Ocean view
- Sleeps 2
- 1 King Bed
More detailsRoom, 1 Queen Bed, Terrace, Beachfront
Room Amenities
- Ocean view
- Sleeps 2
- 1 Queen Bed
More detailsRoom, 1 Queen Bed, Terrace, Garden Area
Room Amenities
- Sea view
- Sleeps 2
- 1 Queen Bed
More detailsSuperior Room, 1 King Bed, Patio, Garden Area
Room Amenities
- Sleeps 3
- 1 King Bed
More detailsSuite, Beachfront
Room Amenities
- Ocean view
- Sleeps 3
- 1 King Bed and 1 Twin Sofa Bed
More detailsFamily Suite, Balcony
Room Amenities
- Sleeps 6
- 2 Queen Beds and 2 Twin Beds
More detailsDouble Room, 2 Queen Beds, Garden View
Room Amenities
- Sleeps 4
- 2 Queen Beds
More detailsLuxury Penthouse, Ocean View
Room Amenities
- Ocean view
- Sleeps 5
- 2 King Beds and 1 Large Twin Sofa Bed
More details
About this area
Tulum
Located in Tulum, Playa Canek Beachfront Eco Hotel is on the beach. Tulum Monkey Sanctuary is a popular attraction and the area's natural beauty can be seen at Tulum Beach and Sian Ka'an Biosphere Reserve.
Visit our Tulum travel guideWhat's nearby
- Tulum Beach - 1 min walk
- SFER IK - 4 min drive
- Las Palmas Public Beach - 6 min drive
- Playa Paraiso - 7 min drive
- Hospital de Tulum - 10 min drive
Getting around
- Cancun, Quintana Roo (CUN-Cancun Intl.) - 113 min drive
Restaurants
- Onsite dining venue – Serves breakfast and lunch.
About this property
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Self parking: USD 15 per day
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Food and drink
Free continental breakfast available daily 7:30 AM–11:30 AM
1 restaurant and 1 coffee shop/café
1 beach bar and 1 bar
Things to do
Bicycle rentals
Conveniences
Gift shop/newsstand
Newspapers in lobby
No elevators
Guest services
Concierge services
Daily housekeeping
Front desk (limited hours)
Luggage storage
Multilingual staff
Tour/ticket assistance
Languages spoken
English
Spanish
Outdoors
Beachfront location
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible path of travel
Room amenities
Bedroom
Air conditioning
Ceiling fan
Bathroom
Free toiletries
Shower
Food and drink
Free bottled water
Outdoor space
Balcony or patio
More
Desk
Safe
Policies
Check-in
Check-in between 8:00 AM - 10:00 PM
Minimum check-in age - 18
Check-out
Check-out before noon
Express check-out
Special check-in instructions
- The front desk is open daily from 8 AM - 9 PM. <br />If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation.
- 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.
Pets
- Pets not allowed
Children and extra beds
- Children are welcome.
Property payment types
Important information
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Airport shuttle fee: USD 140 per vehicle (one-way)
- Self parking fee: USD 15 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Safety features at this property include a fire extinguisher and a first aid kit.
Property is also known as
- Playa Canek Beach Hotel Tulum
- Playa Canek Beach Hotel
- Playa Canek Beach Tulum
- Playa Canek Beach
- Playa Canek Boutique Eco Hotel Tulum
- Playa Canek Boutique Eco Tulum
- Playa Canek Boutique Eco
- Playa Canek Beachfront Eco Hotel Tulum
- Playa Canek Beachfront Eco Tulum
- Playa Canek Beachfront Eco
- Playa Canek Boutique Eco Hotel
- Playa Canek Beachfront Eco
- Playa Canek Beachfront Eco Hotel Hotel
- Playa Canek Beachfront Eco Hotel Tulum
- Playa Canek Beachfront Eco Hotel Hotel Tulum
Frequently asked questions
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the easy access to the beach. We had trouble with hot water, perhaps water can be warm at night instead of only day time.
Stayed 8 nights in Jan 2020
This traveler didn’t leave comments with their review
Stayed 2 nights in Nov 2019
This traveler didn’t leave comments with their review
Stayed 3 nights in Nov 2019
- Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived at 9 PM we came to realize the hotel is under Shan and we did not have a place to stay. They did not email before hand or let us know what we are arriving to you. We went to doors down to a new location that they asked us to go stay at we did. Then by the end of the trip they trying to charge our credit card again for our stay even though we had paid the secondary hotel and it was just a horrible cluster. When we arrived at 9 PM we came to realize the hotel is under action and we did not have a place to stay. They did not email before hand or let us know what we are arriving to. We went to doors down to a new location that they asked us to go stay at we did. Then by the end of the trip they trying to charge our credit card again for our stay even though we had paid the secondary hotel and it was just a horrible cluster I would not recommend either Eco hotel to stay at nor would I ever ever come back to either location It was a nightmare. We had no water no hot water we took showers with salt water and literally had no amenities whatsoever.
Stayed 3 nights in Nov 2019