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Civic Hotel Autograph Collection

Photo gallery for Civic Hotel Autograph Collection

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Outdoor spa tub
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Overview of Civic Hotel Autograph Collection

Civic Hotel Autograph Collection

4.0 star property

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
Map
13475 Central Avenue, Surrey, BC, V3T 0K2

Explore the area

  • Popular LocationCentral City Shopping Centre8 min walk
  • Popular LocationHolland Park10 min walk
  • Popular LocationGuilford Town Centre9 min drive
  • AirportVancouver, BC (YVR-Vancouver Intl.)38 min drive

Choose dates to view prices

About this area

Surrey

Civic Hotel Autograph Collection is located in City Centre, a neighborhood in Surrey, and is near a metro station. Travelers who have shopping on the agenda can visit Metropolis at Metrotown and Coquitlam Centre. Bear Creek Park and Langley Sportsplex are also worth visiting. Discover the area's water adventures with kayaking, scuba diving, and snorkeling nearby, or enjoy the great outdoors with hiking/biking trails.
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Map

What's nearby

  • Central City Shopping Centre - 8 min walk
  • Holland Park - 10 min walk
  • Bear Creek Park - 4 min drive
  • Surrey Arts Centre - 5 min drive
  • Guilford Town Centre - 9 min drive

Getting around

  • Surrey Central Station - 3 min walk
  • Port Coquitlam Station - 15 min drive
  • Vancouver Intl. Airport (YVR) - 38 min drive

About this property

Civic Hotel Autograph Collection

4-star Surrey hotel in City Centre with conference center
This smoke-free hotel features a restaurant, a bar/lounge, and a conference center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a seasonal outdoor pool, and a business center. Housekeeping is available on request.
Civic Hotel Autograph Collection offers 144 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. 32-inch LED televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages spoken

Arabic, English, Filipino, Hindi, Romanian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10 AM: CAD 22.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Prado Cafe
  • Dominion Bar & Kitchen

Things to do

  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (7978 square feet of space)
  • Meeting rooms - 8

Outdoors

  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

See similar properties

Surrey
Surrey
City Centre
City Centre
Hotel
Hotel
Business friendly
Business friendly
4 star
4 star
Free WiFi
Free WiFi
Guest rating 4+
Guest rating 4+
Pool
Pool

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from October 1 2022 to April 30 2023 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from October 1 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 per room (up to 110 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: CAD 500.00 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: CAD 22.00 per person (approximately)
  • Self parking fee: CAD 20 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The seasonal pool will be open from April to September
Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Civic Autograph Collection
Civic Autograph Collection
Civic Hotel Autograph Collection Hotel
Civic Hotel Autograph Collection Surrey
Civic Hotel Autograph Collection Hotel Surrey

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 338 out of 536 reviews
5 - Excellent 63%
Rating 4 - Good. 131 out of 536 reviews
4 - Good 24%
Rating 3 - Okay. 32 out of 536 reviews
3 - Okay 6%
Rating 2 - Poor. 15 out of 536 reviews
2 - Poor 3%
Rating 1 - Terrible. 20 out of 536 reviews
1 - Terrible 4%

4.7/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

3/5 Okay

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was lovely, and the staff were friendly... but they put me in a room on the 5th floor right beside the train station that was VERY noisy! If I stay here again, I will be requesting a room on either the other side of the building, or higher up.
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great staff. Location is super convenient. Room was very clean. Loved it.
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, right beside the sky train, highly recommend
Stayed 2 nights in May 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best
Stayed 2 nights in May 2022

5/5 Excellent

Traveled with group, Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was best hotel we lived in so far thanks to Dian watts EX-Mayor city of Surrey.Very clean and connected to transport Bus service and Sky Train and Shopping Mall.
Stayed 1 night in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and eco-friendly place to stay.
Stayed 2 nights in May 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel close to everything (food, transit, shopping, family). They also had lightning fast fibre internet, the fastest I've used in any hotel. Staff were very efficient and extremely helpful. Will definitely return in the future.
Stayed 1 night in May 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic hotel. We stayed for 6 nights. It was close to where our family live, next door to the Skytrain and Surrey Central mall, and close to the freeway. Tons of food options nearby. We’ll definitely repeat stay when we visit Vancouver again. Thank you to the super friendly and helpful staff and thank you for the wonderful stay!!
Stayed 1 night in May 2022

3/5 Okay

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff did not advise properly abt parking the rest was great
Stayed 2 nights in Apr 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything just felt in place and cleanliness was on point. Staff was friendly and made you feel welcomed when greeted in hallways . Also the atmosphere was trendy and stylish
Stayed 1 night in Apr 2022