“The hotel was not what we expected or remembered from previous stays, as the floors were dirty, the air conditioner was musty, we saw several dogs with guests, there was hair in the bath tub and the breakfast staff did not follow proper protocol for handling food.”
“Staff were very accommodating. Digital key would not unlock exterior door by our room. Staff unable to rectify. Referred to maintenance.
Breakfast Attendant was awesome”
“The carpet in the room was stained in several places. One spot as large as a dinner plate. The walls in the bathroom were painted two different colors, like the original color and then an almost matching color for touch ups everywhere. Cigarette burns on the side of the bath tub. I only met one staff member at check in and he was ok but said very little other than asking for my id and giving me the room card. TV had several guides you had to view to find something to watch, it was so confusing.……