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"Breakfast was great. Excellent bariety and fresh. Staff was ok. Could be a little more personalable. It seemed like I was bothering them when I requested something. Other than that everything was great."

"Everything was great! The inside parking garage sign for the hotel was a bit confusing at night. "

"Wonderful location and a charming inn"

"Clean room, friendly staff and easy parking!"

"Very nice place. "

"Clean and great breakfast. Friendly staff!"

"Nice, clean and awesome selection of food options."

"First, I was not aware when booking this hotel, that the rooms all had outside access only. To get to our room we had to use our key to go into the building, walk up 2 flights of stairs to the second floor, exit the building and walk around the outside to the room.The elevator did not work so obviously. This not ADA compliant. There were places in the upper outside walkway where the concrete was cracked and missing from around the supports The room was ok, carpet was dirty. Outlets were broken and dangerous. The one on the lamp had a cracked outlet with a piece missing. The one on the wall had the outlet cover hanging off. The beds were comfortable once you got into them but they were very high off the floor, I am 72 and struggled to get my leg up high enough to be able to use the sheets to pull myself into the bed. My daughter was afraid I was going to fall backward and hit my head on the other bed. Breakfast consisted of so lukewarm potatoes, stale bagels and burned coffee. I would definitely not recommend this hotel to anyone. I am surprised Expedia has this listed as a hotel they support."

"Quaint hotel fo my stay in Northampton!"