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"Second time at this hotel since November. Staff is pleasant. The room is clean and I appreciate that. I did not have body wash provided in my room, and used bar soap, which I dislike. In November the pool was cold. This visit I was informed that the hot tub wasn't working, so I did not use the pool. Parking is safe and easy. The access to the hotel from Rt 116 is easy, finding it from Russell St is a little challenge. "

"The check in staff was not friendly or greet us upon arrival."

"Breakfast had good variety of choices. Staff were friendly and responsive. Hot tub and pool area was filled with adults and children the two time we considered going so not able to take advantage of that amenity."

"Some of the older reviews had me feeling wary about this place, but they are under new management as of about a year and the place is very lovely. Sure, it doesn’t have all of the extra bells and whistles of a “name brand” hotel. But if you need a clean room in the Northampton vicinity for a good price, this is a great option. "

"Great property with amazing staff. Close to Smith and in an historic area. Lots of great dining options, places to walk, close to everything. Easy check in and out, free parking, and good breakfast. "

"Nice and quiet I stayed 2 weeks only had issue with housekeeping once with cleaning completely, they have certain days they clean weekly stays. I informed front desk and it was handled "

"The room temp can’t be controlled by the guest. Room was blazing hot and windows can’t be opened. The nice staff did give us two fans but really need new hvac system that guests can control. Bathroom so small that impossible to not bump door. Lobby filled with students hanging out no room for guests. The plus is that it’s on campus and near food. Very old rooms and bathrooms that are hard to clean after years of use. There was coffee and pastries in the morning that was nice. I would not stay again as there are many hotels also close to campus since we had business there."

"Room was clean, the lower door corner had an easy time for air coming out making it cold. But plenty of ventilation to make it warm again by letting it run."

"Excellent service. "