Whitingham Vacations from $1,372

Beautiful setting on Lake George. I chose The Chateau because I was going to a conference at Sagamore Resort. The Chateau is less expensive and a short 5 minute drive away. The room is lovely and the bed is very comfortable. The gas 'fireplace' was very cozy. I used the iron and ironing board. I appreciated the complimentary sparkling water. I wish the privacy blinds on the French doors were on the inside of the room because the balcony is shared with another room. (Another guest could potentially open the blinds and peer into this room.) The summer season was over in October during my stay. The staffing shortages meant I could not reach anybody by phone or website chat before my stay even though I left voicemail and my personal email. Everything worked out ok and I was able to 'check in' myself.

I can show pictures of the unit that was very different than described. I paid extra for a Mountain View for 3 nights - and it was not Mountain View. We were in a different building at the bottom of the hill a 8 min freeezing cold and icy walk to the pool area.

The manager and owners do not help with any situation. My room was not clean. Pubic hairs in the shower. Hairs all over the floor, spiders, crumbs all over the valet. Baseboards were covered in filth. No one would return my calls, emails or text messages.