World Botanical Gardens Tours

Overall, experience is disappointing. Fell far short of the $360/night price tag. - Check-in Mix-Up: Entered our initial room and shocked that it was already occupied by another guest. After calling emergency support, we were quickly reassigned, but received no apology for the mix-up. - Room: The second room was nicely decorated with a comfortable queen bed, but it was very small, cramped with a tiny 4.5 X 4.5 feet shower stall. - Breakfast: Expecting a fresh, hot B&B breakfast (eggs, bacon, toast, coffee), we were served pre-packaged kids' items instead: boxed cereal, instant oatmeal, Capri Sun, and frozen French toast that turned rubbery when microwaved.

This property was the highlight of our trip to Hilo. The gourmet dinner and included breakfasts were terrific. We will plan to come back!

If you're looking for a truly quiet and secluded getaway, look no further. You will feel like you're the only house on the planet. At first I was weary of the weather, but I found that the rain makes this place even more cozy and charming! Listening to the pitter patter on the roof with the windows open helped me sleep like a baby. Not to mention enjoying the gorgeous cooler temps in what I call the second living room which is outside! The hot tub was suuuuch a vibe with the string lights at night. We got to speak with Scott, the housekeeper, a little bit and he was such a nice guy! Little surprises came with our stay too: a free book (which is actually a reaaaally good fiction about Big Island!), 12 farm fresh eggs, croissants, brand new milk in the fridge, little Hawaiian sodas... They went all out to make us feel like we were at home! I miss this place already.