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“Although the house was beautiful and very clean, the check-in experience was extremely frustrating. The host delayed providing the entry code well past check-in time and refused to release it even after payment was completed. While security cameras are understandable, the extent of surveillance was not properly disclosed. The host repeatedly questioned whether we would be having a party simply because the booking was on New Year’s, which appeared to influence the refusal to provide access. This……

“My room was not clean. I had to report the issue to overnight front desk guy. I was very disappointed about that. The bathroom bathtub also drain water slowly. When taking shower the water gets backup.”

“Everything is fine except the door key was not working and I had to go 3 times to get help from the front desk”