洛克思 2 星级酒店, $66 起

“Very very good hotel, clean rooms, new facilities, the hotel front desk manager is very kind and friendly, I will come back”

“Excellent service! The hotel is conveniently located near Charlotte Motor Speedway and Concord mall and restaurants. So excited to have stayed here. Ganga and her team are amazing! Super friendly and helpful. Great place for families. The breakfast is the best! So much variety!”

“Big room that was clean and comfy. Breakfast was okay”

“nice and comfort”

“原本訂了24/10-30/10/19, 但因為轉機問題遲了一天於25/10晚才到達酒店，到達後酒店員工(黑人)稱已經取消我booking, 亦都跟我說會聯絡Hotels.com ,叫我回香港後再打電話給Hotels.com 確認取消退款就可以！該酒店員工表示如果當晚要住的話要再付款，最後住了三天付了三晩住宿費用！但回港後聯絡Hotel.com ，Hotel.com說沒有辦法可以取回之前已付的款項，致電到Hotel.com亦不斷跟酒店雙方推卸責任不肯退款！”

“Elevator was out and it was a lot to carry stuff upstairs.”

“I would steer clear of this motel. Smelled as if they had been smoking cigars. Sheets were stained. Worst mattress I’ve slept on in my life. It felt so hard as if you were sleeping on the floor. Pillows looked and felt so old and flat like if the filling was missing. Toilet seat had stains all around it. And to top things off there was a power outage that lasted over an hour. It also appears to double as a shelter of some sort. People seemed to be living there. Hanging out in their cars in……

“Good”

“ I had an early flight so I was not able to stay for breakfast. The room was clean and welcoming. I was DISAPPOINTED in the shuttle service as it only accommodates 9-5 travel. As I had an early 7 AM flight I had to find alternative travel to Concord Regional airport. I was fortunate that other early morning travelers were kind to offer me a ride. The shuttle service was the reason I chose to stay at this hotel and was NOT HAPPY with the resulting situation.”

“I spoke with a person name Joseph on from desk and when I asked he's name again he gave me a total different name just for asking a question and he was real rude on customer service. Guys like him need to be out the people service because he don't know how to talked to people. ”