“I wasn't even able to stay at this property. As soon as we arrived on Friday afternoon, apparently there was a "nation-wide" system blackout issue and the front desk was not able to check us in to our room. We had just traveled 7 hours from South Florida, extremely tired and ready to settle in... only to find out we could not check into our room. Why is there not some back-up mechanism in place to check guests in if there's a system blackout? In my opinion that is unacceptable. We ended up……
“I wasn't even able to stay at this property. As soon as we arrived on Friday afternoon, apparently there was a "nation-wide" system blackout issue and the front desk was not able to check us in to our room. We had just traveled 7 hours from South Florida, extremely tired and ready to settle in... only to find out we could not check into our room. Why is there not some back-up mechanism in place to check guests in if there's a system blackout? In my opinion that is unacceptable. We ended up……
Natalee