Acapulco Historical Museum of Fort San Diego Tours

The hotel staff were friendly and helpful. There are lots of places to walk to nearby in Acapulco but some of the streets were a mess and was covered in rubbish, litter, and spillages. The hotel itself looked not as good as the photos on the Expedia hotel listing. The metal fences sounded the hotel were corroded and rusty. The bedroom ceiling was covered in black mould. The bathroom sink was covered in mold behind the taps. The toilet, the shower and the sink looked old. The shower head was corroded and rusty and it looked as though it had not been cleaned or maintained in years. There was only plug socket to charge your phone. The view from the bathroom faced a brick wall with heat pumps or commercial fan units between the hotel room and another hotel room across from me. The curling fan was not wired up correctly and did not function. The air conditioning unit looked old and the remote control for the air conditioning unit had a damaged LCD display. The TV did work but it had a circle spot on it where something had clearly damaged the TV. The hotel room smelt bad sometimes and the smell would only disappear after using the conditioning.

Todo bien , nos encantó el lugar y la alberca , solo falta una mejor atención de sus meseros en alberca

We had Franko check us in. He was very Friendly and did a excellent job. Rooms were abit dirty. Floors needed to be cleaned better. Beds are smaller then what we are used to and they are very low. Food choices were good. Buffet service was slow next to nothing they didn't serve us well. Pools were warm on out chilly night. We tried the private beach. Our server Guillermo Giles did a great job better than any of the food staff members. Our drinks were always filled buckets stayed cold with ice. We definitely will stay here again. Thanks guys