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My husband & l stayed here for 8 nights and had a very relaxing stay ! The pool was lovely and the staff were friendly and helpful! The breakfast was great , something for everyone! Great location and very safe !
The hotel is nice and clean. Buffet breakfast is great. The best is the beautiful private beach. Its great for snorkeling. The only negative was the noice of the repairs at the hotel.
We had a good stay, when we arrived our check in only took a few minutes. We were very impressed as to how clean and comfortable room was "the AC working good was a great plus". we spent five days and really enjoyed our stay.
My flight arrived super early and i never thought they would let me get my riom so early realy appreciate that help they did for me. Thank you.
It was nice and clean .. request of amenities such as a broiler for water towels etc terrible I had to call and remind them our room cleaner Carmen very nice she help with pointing out things to do and where to eat.. the facility does not have a proper service for people with fhisical disabilities ...
Reception staff very friendly, good sense of humour and helpful. Loved our room 515, extremely clean, loads of space, efficient air con and wonderful view. Well located for restaurants and bars. Le Jaguar next door was reasonable and offered a good choice of breakfasts. The on site tour agent arranged ...
The room was spacious and clean (except a little sewage smell coming from the toilet - they were repairing the pipes during our visit). Valet is great and quick with cars, view was amazing and the restaurants and bars onsite were nice. Overall the hotel was clean and the staff was friendly. They ...
We spend a very nice few days over there. In general it is very good. And The price including breakfast was incredible!!!
The place was great! The staff was patient with our bad Spanish. It's in a good spot (center of the Acapulco Bay) which is where all the tourists are, so it feels safer than staying on the outskirts of the bay.
Great food Different theme daily Music and entertainment It's a fine Mexican hotel not the Ritz Carlton but extremely friendly safe environment
Great experience. Stayed two times. Good location and it is clean and has pool. Only complaint, no towels for pool, had to pay for them.
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