预订伯特利酒店宾馆住宿限时优惠

“Stayed in the suite, it's a large, 'family room' clean with a nice ensuite. Staff are friendly and helpful. Breakfast was great 👍👍”

“When we arrived we saw immediately that the sofabed in the lounge was broken and could not be used to sit or sleep on, this was disappointing as it meant there were not enough beds for us all. We contacted the owner and the next day a chap arrived with an airbed. We requested that the sofa be replaced but that did not happen. The wiring in the property is very precarious with one of the light fittings dangling precariously from a plastic junction. The shower does not work. When drawing the……

“The staff were brilliant, right from Check in to departure, they couldnt do enough for you. Rooms were lovely and clean, food in the evening was superb also as well as breakfast.”

“Great position, comfortable room & friendly host.”

“Lovely hotel, new refurbished. Very friendly helpful staff. Excellent breakfast. Highly recommend. ”

“Was amazing great comfy bed i slept in the last morning thats how comfy it was. Room very clean indeed. Breakfast amazing and staff were wonderful couldnt ask for any thing better would highly recommend 👌. Location was excellent too. When working away again would definitely stay again. Thanks for a wonderful stay xx”

“All staff were excellent, super friendly and helpful, I'd booked an attic room but seeing my husband on crutches they immediately swapped us into a first floor room which I think was an upgrade as it had a huge freestanding copper bath and Chesterfield sofa as well as a king (or maybe super king) sized bed. Despite the room not having been planned for use, everything was clean and fully stocked which was impressive. Bed extremely comfy, didn't want to leave! Breakfast being included was great,……

“Great service, fab breakfast and beautiful room spotlessly clean ”

“Lovely big room overlooking the lake, ”

“Clean room ”

“Paul on reception was really helpful during my stay. All the staff there are excellent, good food, comfortable room”

“A small but well appointed twin room. Quiet and could not hear other people, so this was good. Tasty pub grub and a decent choice for breakfast. Just what we needed”

“Lovely personal welcome Beautifully decorated reception area which showed skill and attention to detail Everywhere immaculate ”

“Nice break, great swimming pool and sauna, food was excellent, very friendly staff, just what i needed to recharge the batteries.”

“The room was excellent, bed was so comfortable that we slept in on our 1st night, leaving only 1 and a half hours to get ready for a wedding we were going to. The bathroom was lovely, a large shower with rainfall head. Very deep bath that we used on 2nd day. A great menu and restaurants to choose from. The bar was so welcoming with a great whiskey selection for myself and cocktail selection my partner loved. The staff were very friendly and attentive. Our stay Matfen Hall was excellent and I……

“Top quality ingredients”

“Room spotless Friendly staff willing to help Amazing conservatory breakfast room Excellent breakfast, quick service ”

“Had a lovely relaxing time with my girlfriend and her husband, room was so clean and had everything we needed, absolutely loved being able to log into Netflix on the tv which was a great size. We were checked in by a lovely young man who also served us our food, he was very attentive and even brought us extra sides for our burgers. Exceptional service from a lovely lady who served us breakfast and made sure we had fresh coffee immediately, she was also fantastic with all other customers. We will……

“I have over 30 years of travel experience across different countries and have never encountered a hotel as terrible as this one! The pillows at this hotel are extremely soft, and even though we were provided with four pillows for the two of us, they were so soft that we couldn't sleep well. The room was very cold, and despite setting the temperature higher, it still blew cold air. Eventually, we turned off the air conditioning, but it still felt very cold (the temperature that night was 7……