泰恩河畔纽卡斯尔中央商场附近酒店

“Great room, excellent service from all staff Lovely breakfast ”

“Very nice property. Gracious staff ”

“Dog was injured n I'll off biscuits supplied I wasn't notified about”

“Great location and one of the best breakfast for the price”

“Parking was very convenient and well priced”

“Room was very nice and the bed very comfortable. We had the Charles Grey suite and the layout was a bit interesting, though added to the unique charm of the hotel. Bathroom was immediately inside the entrance and the bedroom was down a flight of narrow stairs. There were other stairs to the suite as well, which made it slightly challenging to navigate with large bags. Know that going in. The shower was perhaps the only complaint. It was a nice, glasses in shower, but the design was a bit poor.……

“We arrived in the hotel early and left our luggages to the hotel staff. When we got back our luggage in the evening, one of the suitcases was apparently damaged. The staff tried to fixed it twice but failed. I was promised to be given at least a letter confirming the damage so that I could send it our insurer, and that the hotel would give us membership points as a compensation. The manager also said he would check the cctv and come back to us. However, nothing happened until we chased for an……

“房间不配备牙刷拖鞋等，当服务还不错。”

“Very spacious room. Bed could have been a little more comfortable but was adequate. Close to many walkable sites. The room access cards kept failing once or twice a day which was annoying but all the staff were helpful and friendly. Laundry was a pain as it was very expensive and had to be provided to them by 8am if you wanted it back the same day. We took an Uber to a coin laundry and it took an hour and was cheaper including the cost of the Uber there and back”

“選擇不多。”

“With the provision of a very good kitchen inside the apartment, unfortunately no dining table and chairs were provided. So my family members and I had to stand during eating. Such situation is considered very undesirable.”