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"The Hotel was beautiful. The Staff was amazing. The only complaint we have is the A/C in our room was horrible! The Room itself was not in great condition. The floor had broken pieces of tile and the table had one chair. No Microwave in the room. "

"Very happy with our stay, they just forgot to give us the bedding for the sofa bed. Many pools, lots of fun. We do want to return."

"Astronomical prices for an average hotel. The bathroom wasn't super clean and it was super uncomfortable. What is worst that hidden fees were held from my account without my authorization or any logic behind it. We are talking about almost $400 held in between 2 days besides with no prior communication or explanation. The people at the front desk were dismissive. I wouldn't recommend anyone to stay here. "

"Friendly staff and clean property "

"Great place, awesome staff. Food was good, I’d recommend. The only thing that was an issue for us was our A/C fan was a little loud and the walls on the 15th floor are pretty thin. Overall, I’d recommend to anyone and I’d go back and stay again for sure."

"Definitely enough things to do with the kiddos and family all together. Staff was super friendly and food was delicious although a little to much $$$$ for the food for sure :). But overall we will be coming back again. Only recommendation is to make any reservations you want before you get there."

"Closed all but 1 pool for a festival. One pool for an entire hotel of guests. Festival music didn’t stop until midnight. "

"The room was clean and the air-conditioning was perfect. I slept very well. The staff was pleasant and very helpful. Breakfast buffet was good and filling with fresh fruit. We definitely plan to return. "

"We were not aware of the daily “service charges” for this property. It’s a lovely property but be aware that the price you book is not the price you pay . Our stay cost us $550 more than expected because of service charges . Additionally you have to pay for palapas on the beach . Another $100 a day which is ridiculous after spending so much to stay there."