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The hotel facilities were ok.. But the ac didn't work properly and the fridge in the room didn't work. Hotel was clean the food and drinks were ok. Goo staff.
We have just spent a family vacation at this resort , everything was perfect from the check-in time, the room , the staff, the buffet. the pool and the beach was also perfect. Will definitely come back next year.
Was great experience, Nice people always have a good attention with the customers ...nice whether beautiful country Omg the food in the buffet terrible expecialy in the restaurants
Had a great time at the Catalonia. The staff was excellent. Very friendly. Our housekeeper Reina was excellent. She cleaned our rooms very well. Took care of our needs since we had a toddler with us and was very pleasant. She was one of the best housekeepers I have ever had. Overall the rooms were ...
Food was great, rooms were clean, and our family concierge Yesica Reyes WAS THE BEST! She made our reservations, took care of us, and made sure we had everything we needed to have the best vacation.
Very nice stay when there for my 26th birthday. The hotel is more geared toward relaxation and family trips, if someone is looking for a party scene best to look at other resorts like breathless but we also had a good time. It was the amazing staff who made our vacation so great, starting from Juan ...
Our experience was great but there is room for improvement in two areas: 1. Better transportation services. The hotel facilities are so big that the beach and pool areas are very far from the main lobby and the little golf cart train takes too long to rotate so the wait time was 15-20 min each time ...
The hotel is perfectly situated on Playa bávaro. The lobby/bar areas are nicely appointed with inviting furnishings. However our room was a bit lackluster. For one the bathroom was not as immaculately clean as expected. The vanity cabinets had visible wear and water stains. The tub jets were not ...
Hotel was great. Staff was so fun and nice. Food was ok but everything else was amazing and I can't wait to go back !!
Our family of 5 had a great stay; Hurricane Irma passed by but you would not know, all was in working order with minor cleanup. Food was excellent, especially the Royalton buffet & Hunter Steakhouse. Service was always friendly and the staff catered to our youngest member (1 year old!). The kiddie ...
My boyfriend and I came here on our first trip out of the US and it was an amazing experience. The resort is gorgeous and the staff is very nice. The food and drinks were great too; I would definitely recommend joining the elegance club as well. We definitely look forward to coming back.
The hotel was absolutely gorgeous. The staff was respectful and very helpful . The food was mediocre but the restaurant had better food than the marketplace. The only real downfall to this resort was how big it is ...there's a lot of walking involved and the train doesn't have a set schedule so you ...
Just returned from 8 days at Dreams Punta Cana. Beautiful property with natural plants and animals, gorgeous beach and excellent staff! No major issues. Some propane smoke on two evenings but that came from another property. Also some minor stomach trouble but this is to be expected in the DR. Loved ...
I must, before anything say, that EXPEDIA all ways handles your experience in a fantastic way. They take the Guess work out of your plans. Thanks EXPEDIA. The check-in was very personalized. The room amenities and comfort was great. Each pool area seem to have a personality of its own. The Food was ...
Staff was great!!! Grounds were beautiful and food very good, especially the "passion" restaurant. What I didn't care for was the fact that there wasn't a water purification system in place that made the hotel tap water drinkable, and that there was an extra "charge" (sizable) for a room next to ...
Amazing staff, hotel and overall experience! We felt safe and welcomed anywhere we went on the resort. Would highly recommend this hotel to anyone. We had a trip of a lifetime!!
Front desk was good, food and drink, spa and pool area was ok. Housekeeping staff was not good.
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