Chardon Castle Hotels

"The restaurant was excellent. The staff at restaurant and hotel were excellent. You can tell the facility is beginning to age and needs some updates. Also some deep cleaning would be good. They do a good job with the surface cleaning but you can see the baseboards need cleaned and dust build up around the edges of the room. The shower squealed and we could hear the neighbors as if they were in the room with us. Overall though, we would definitely go again and this is a great location and a great facility. "

"Room temp was horrible. I took two days and two engineers to figure out the thermostat was broken. The room was sweltering. The first engineer brought a standing fan and told us to open windows. Don’t think that is the IHG standard. Hotel is run down and doesn’t seem clean. Very disappointed with the stay. "

"The breakfast was nice and fresh. The staff was friendly and helpful. The room was very clean and well maintained. "

"There was a note on the wall by the thermostat that the noisy, creaky air conditioner was controlled at the window. The receptionist knew the Wi-Fi password but did not know which one of the 5 or 6 Wi-Fi networks available was the hotel's Wi-Fi network. A fire alarm at 4:24 AM emptied the entire hotel. There was no obvious indication at the elevators as to where the exit stairs might be. This is a safety over site. After we found the stairs and exited, we just got into our car and drove away. All-in-all, not up to "Hilton" standards."

"Breakfast was good , rooms were not very clean. I would not stay here again. "

"Veri convenient and clean "

"The breakfast “basic” from the kitchen needs to be reviewed and changed. Simple eggs over easy presents a challenge to the current chef and speaks volumes about the cleanliness of some of the kitchen utensils. My breakfast was very very substandard, almost embarrassing for a Double Tree. "

"Great service, clean asn spacious room"

"It was safe, convenient, and very clean. There were fast food, a gas station, and a walmart very close by. The hotel was easy to find and close to the toll road."