“I will say before I write this review that the place is under new management and maybe it will get better but…
When I walked in to check in, there was a young lady behind the desk but after looking up from her phone, it took her a full minute to acknowledge the fact that I was standing there. She was nice though.
The room - there was a nasty, musty smell when entering. The air conditioner was broken; the only thing we could do was turn it on and it blew cool air. We were tired from the drive,……
“October 15–17. I am writing about several concerns with our room and the response I received from the front desk.
On the night of October 15, we found two large roaches in our room. The carpet near the air conditioner was also wet. We initially thought it might be related to the AC being set low, but after being away all day October 16, we returned to find the carpet still completely soaked. The room has also felt stuffy and had an unpleasant smell since we arrived.
At approximately 9:30 a.m. on……
“Unfortunately, despite the room being quite expensive no amenities were included….no ironing board, no coffee pot, no hairdryer, no conditioner, We requested some items which were kindly supplied by the helpful staff but others (like coffee!!) were considered an up charge! The facility also had a smoke/vape/cooking smell throughout that challenged my allergies, as did the large spot of mildew in the bathroom. This facility needs to do some maintenance and reduce its costs if it’s going to……
“You can hear all the loud traffic from highway! And why does the coffee station close down so early in the morning? Rooms were clean very quite hallways just loud highway all during the night.”