“Very poor stay. Disgusted by their customer service. Treated like a 2nd class citizen. Poor quality loo roll which is unforgivable. Guests made a huge noise in their room and in the corridor. Which they did nothing about even though they were aware. I made a complaint and asked for another room. This was accepted then Morgan decided he would not allow it. No towels in the room. They deliberately gave me a room which was of poor standard. Ceiling peeling away. Received no apology. Had a terrible……