Dallas Castle Hotels

"Elevator was messed up made a horrible noise. It got stuck once mentioned to staff they brushed it off. Definitely not safe "

"It has been three weeks and I still have not received my $25 incidental feedback. It’s still sitting in my banking information. This is ridiculous."

"Great"

"Everuthing was great, staff was friendly and informative. Room was great and clean. Check in qnd check our process was easy and flowed smoothly. Thank you."

"The only thing I didn't like is the room that I reserved online was sold out when I got there... Other than that everything was perfect."

"Room was really nice and clean and the area was a good area as well. The man at front desk was very very friendly as well. "

"Bed bugs, roaches, and stains all over the room… DO NOT GO HERE"

"Awesome! Kids loved it."

"My poor rating was due to the noise level of the air conditioner. It would make a very loud click sound when it turned on and off. It would turn on and off every few minutes. Finally I go down to the front desk at midnight and they offered to switch rooms, but there wasn’t a guarantee that the AC wouldn’t have the same issue. They’ve had many complaints before. It was very concerning that I was going to be driving 9 hrs the next day with maybe 3 hrs of sleep."