East Springfield Chalets

"Staff was terrible unfortunately. Because they're private companies they can do what they want so take that with a grain of salt. "

"Yes"

"There was a cleaning incident when we arrived at our room, but staff quickly remedied the situation."

"This was not terrible but I won’t stay again. The room was ok. The bathroom was not clean the floor needed swept and mopped The room my daughter stayed in had ticks The breakfast was out of items. But the breakfast tasted very good. When things were filled. Overnight if you’re not picky but I wouldn’t stay more than one night."

"The first room we were given had stained bedding. We found hairs and dirt when we pulled back the sheets. Dirt on the floor as if the room hadn’t been cleaned. The second room we were shown by staff smelled of dog from the neighboring room so the staff immediately decided to take us to a third room. The sheets at least were clean but there was no hot water to take a shower and a bottle of shampoo that was left from a previous guest was leaking over the shelf in the shower. Needless to say, we did not stay long enough in the morning to experience the continental breakfast. "

"Great location, very near restaurants and water theme park but also at a quiet location."

"For the price it was a decent value. Staff very accommodating and friendly. Smokers right outside the entry door was annoying. "

"Overall a good stay. The entire property was very clean. "

"The breakfast was good, the afternoon shift was rude, the morning great. "