“There was nothing we didn't like about the Hotel. The whole hotel has had a massive upgrade / renovation and for the cost of the accommodation, it represents top value.
We ate at the restaurant , ( reluctantly ) after reading some less favorable reviews , and decided the reviewers, who had left those reviews must have woken up on the wrong side of the bed. The food was delicious. The staff were really friendly , helpful, and seemed to care. If they didn't care they made a very good job of……
“Clean, well presented, friendly helpful staff and a decent breakfast! Couldn't ask for any more, was a great place to stay. We only stayed one night but would be happy to return and stay longer!
Highly recommended”
“Location was convenient for us but the room was noisy with music playing until after 11pm on both nights. Strange smell in the room and no reading lights or fridge.”
“If you’re using it as a base, not a bad idea but keep in mind the place is pretty shabby, no shower available in the bathroom a bit smelly and very rundown no reinventing obviously. Put it this way there’s Spains on the chairs you sit on at dinner and there’s a layer of dust so thick it’s changed the colour of the lampshades in the dining room. A real shame as it’s a prime location.”
“**Disappointing anniversary stay**
We booked Lanelay Hall over three months in advance for a special anniversary and were looking forward to the luxury boutique experience advertised. We had hoped that booking so far ahead would allow us to be allocated one of the more desirable rooms.
Unfortunately, we were allocated Clock Tower 1, an accessible Deluxe Room. Although the hotel has confirmed this was the Deluxe category we booked, the room itself was very disappointing. It felt clinical rather……
“The Landlord Adam and his staff were very helpful and friendly. The pub food was excellent.
We had a great time and looking forward to spending time there again.”