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MainStay Suites Texas Medical Center/Reliant Park

2.5 star property
Family-friendly Houston hotel in Astrodome with free parking

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for MainStay Suites Texas Medical Center/Reliant Park

Lobby sitting area
Outdoor pool, sun loungers
Suite, 1 Queen Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes
Lobby
Combined shower/tub, free toiletries, hair dryer, towels
Reviews
7.8

Good

Popular amenities

  • Pool
    PoolPool
  • Parking included
    Parking includedParking included
  • Free WiFi
    Free WiFiFree WiFi
  • Gym
    GymGym
  • Laundry
    LaundryLaundry
  • Air conditioning
    Air conditioningAir conditioning

Explore the area

Map
3134 Old Spanish Trl, Houston, TX, 77054
  • Popular LocationHouston Zoo3 min drive
  • Popular LocationMD Anderson Cancer Center3 min drive
  • Popular LocationRice University6 min drive
  • AirportHouston, TX (IAH-George Bush Intercontinental)32 min drive
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Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Superior Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds

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About the neighborhood

Houston

MainStay Suites Texas Medical Center/Reliant Park is located in Astrodome, a neighborhood in Houston, and is near a metro station. Memorial City Mall and CityCentre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Houston Zoo and Downtown Aquarium. Looking to enjoy an event or a game? See what's going on at NRG Stadium, or consider NRG Park for a night out. Spend some time exploring the area's activities, including golfing.
Visit our Houston travel guideOpens in a new window

What's nearby

  • Houston Zoo - 3 min drive
  • MD Anderson Cancer Center - 3 min drive
  • NRG Stadium - 6 min drive
  • Rice University - 6 min drive
  • University of Houston - 6 min drive

Getting around

  • Smith Lands Station - 3 min drive
  • Houston Station - 15 min drive
  • George Bush Intercontinental Airport (IAH) - 32 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪The Address - ‬7 min walk
  • ‪The Studio - ‬2 min drive
  • ‪Whataburger - ‬20 min walk
  • ‪Gyro King - ‬14 min walk

About this property

MainStay Suites Texas Medical Center/Reliant Park

Family-friendly hotel near Houston Zoo
A grocery/convenience store, an arcade/game room, and laundry facilities are just a few of the amenities provided at MainStay Suites Texas Medical Center/Reliant Park. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool with sun loungers
  • Free self parking
  • A free area shuttle, an area shuttle, and express check-out
  • Express check-in, meeting rooms, and an elevator
  • Guest reviews give good marks for the helpful staff
Room features
All 89 rooms include comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas. Guests reviews speak well of the clean rooms at the property.
More amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with premium channels and DVD players
  • Wardrobes/closets, separate sitting areas, and kitchens

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 3 mi
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Arcade/game room
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Dining table
  • DVD player
  • Free area shuttle
  • Free crib
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business center
  • 538 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from May 21 2024 to July 1 2024 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from October 01 to February 25
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mainstay Suites Choice Hotels TX Medical Ctr Reliant Hotel
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Houston
Mainstay Suites Choice Hotels TX Medical Ctr Reliant
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Houston
Mainstay Suites Choice Hotels TX Medical Ctr Reliant Hotel
Mainstay Suites Choice Hotels TX Medical Ctr Reliant
Mainstay Suites by Choice Hotels TX Medical Ctr / Reliant
MainStay Suites Texas Medical Center/Reliant Park Hotel
MainStay Suites Texas Medical Center/Reliant Park Houston
Mainstay Suites by Choice Hotels TX Medical Ctr / Reliant
MainStay Suites Texas Medical Center/Reliant Park Hotel Houston

Frequently asked questions

Does MainStay Suites Texas Medical Center/Reliant Park have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at MainStay Suites Texas Medical Center/Reliant Park?

As of Jun 20, 2024, prices found for a 1-night stay for 2 adults at MainStay Suites Texas Medical Center/Reliant Park on Jul 5, 2024 start from $89.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is MainStay Suites Texas Medical Center/Reliant Park pet-friendly?

No, only service animals are welcome at the property.

How much is parking at MainStay Suites Texas Medical Center/Reliant Park?

Self parking is free at this property.

What time is check-in at MainStay Suites Texas Medical Center/Reliant Park?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at MainStay Suites Texas Medical Center/Reliant Park?

Check-out is at 11:00 AM.

Where is MainStay Suites Texas Medical Center/Reliant Park located?

This family-friendly Houston hotel is located in Astrodome, within 2 mi (3 km) of Hermann Park and Houston Zoo. MD Anderson Cancer Center and NRG Stadium are also within 3 mi (5 km).

Reviews

7.8

Good

Rating 10 - Excellent. 410 out of 1002 reviews" "
Rating 8 - Good. 299 out of 1002 reviews" "
Rating 6 - Okay. 142 out of 1002 reviews" "
Rating 4 - Poor. 76 out of 1002 reviews" "
Rating 2 - Terrible. 75 out of 1002 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Araceli

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

4/10 Poor

Hallie

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived, it took a while for staff to find my reservation even with my confirmation number. I was given a room on fourth floor with broken elevator. When I open the door to the room, there was someone already in there. Someone not happy that I had just opened “their” door. I had to carry all my baggage back down stairs and explain the situation. It took several more minutes and phone calls to get another room. The whole situation was very off putting. The AC was very loud, waking me up each time it turned on.
Stayed 1 night in Jun 2024

10/10 Excellent

JUAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, it was a suite and it was great!
Stayed 1 night in Jun 2024

6/10 Okay

Shauntae

Traveled with family
Disliked: Amenities
Property had long term tenants. No breakfast available. Pool was not very clean and tiny in comparison to the picture. Bathroom grout had mold in tub. No counter in bathroom
Stayed 1 night in Jun 2024

4/10 Poor

Sigitas, Herndon

Disliked: Cleanliness, amenities, property conditions & facilities
Infested with cockroaches, eye sore of a neighborhood. Internet connection was not reliable.
Stayed 3 nights in May 2024

4/10 Poor

Ty

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Was informed on checking in (not before) that there had been a recent flood in the hotel on the 4th floor so elevator was not operable. We were still put on the 4th floor right next to the damage! I asked to be moved, but was told they had no space. Lack of vehicles in the parking lot at all hours of the day/night made me think otherwise. There was a mold/mildew smell and construction debris on the floors that no one bothered to clean up. Hotel felt overall not very well cared for. Area around facility is pretty sketchy.
Stayed 2 nights in May 2024

8/10 Good

Sandra

Traveled with family and small children, Traveled with family
Liked: Staff & service, property conditions & facilities
Place was fine for a long weekend trip, kids love anyplace with a pool. Theres only 1 entry point so google maps has you go all the way around the building to eventually get you enough time to drive into the entrance from around the back. Staff at the front was very nice! Unfortunately their elevator didnt work. Wished the property would have sent a warning message, call or email about that. Luckily we were 2nd floor but still a bit inconvenient to my 60 mother who had a bad leg. Every guest was using the stairs so you would think staff would clean up the stairs, there was so much dust that the smell was gross walking up and down. Complimemtary coffee at the front was amazing, super tasty!
Stayed 2 nights in May 2024

6/10 Okay

Joshua

Traveled with partner
Liked: Staff & service
Disliked: Amenities
To start with the lows: place was hit by terrible storms a week prior to our stay. As such much of the property smelled moldy and had structural damage. The elevator was out of commission the entire length of our stay and the main door to our room didn’t have a working top latch. The shower practically took pliers to turn the knob. The highs: excellent customer service from the front and supporting staff! Receptionist was very kind and was able to assist us even with half functioning computer systems, the support staff was always friendly and even helped us carry out our luggage from the third floor. The room itself had a VERY GOOD comfortable bed and the little kitchen was great! Overall if the property gets the renovations it needs to be fully functioning, we would come again. However, until that happens, even at a competitive price and location, it wouldn’t be worth staying at.
Stayed 2 nights in May 2024

4/10 Poor

Jay

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Elevator doesn’t work. Construction on 2nd floor.
Stayed 1 night in May 2024

6/10 Okay

Tony

Stayed 2 nights in May 2024

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5