Huntersville Chalets

"Clean room and very friendly staff. I will definitely stay here when I come back to Charlotte"

"Woman at front desk and the woman driver were both excellent and very friendly "

"Very clean and comfortable! The front desk staff were very helpful and welcoming, and the restaurant had actually a fantastic burger for an Italian restaurant. We were in town for a show and we’re so pleased that the walk from the hotel to the theater was less than three blocks and very easy to navigate. We felt safe and valet parking was smooth too. "

"You have to leave your room key inserted to keep the lights on! Checked out 8:15 this morning still no receipt 4 hours later confirming checkout. No receipt from valet either, requested one and was either sent the wrong one or was charged for an extra day. This place doesn’t seem to have their act together. Restaurants kitchen hours aren’t as posted and staff was less than helpful and didn’t want to be bothered with my business. Had to circle the building 4 times to enter the driveway for valet parking and still unable to enter as the same cars were just sitting there. Had to pay to park in a lot down the street to check in. All in all the hotel itself is nice but the staff and the organization are seriously lacking."

"Clean room. Good water pressure. Dead bolt door lock was broken."

"They were great… my husband was celebrating a birthday and we had a lovely red velvet dessert in our room upon arrival. Beautiful hotel and great location! "

"Great breakfast.. Cool AC. conveniently located"

"The room plain. There was some kind of free standing air conditioning unit that was difficult to control. The walls are thin. We were kept awake by children crying and adults yelling at each other. Not a good experience."

"Walked into room, it smelled. Chair was filthy and room had one half used roll of TP. Surfaces in kitchen had been wiped, as you could see streaks of filth. AC in bar/eating area was out in main floor. Which made it kind of miserable to be there. It has location working for it next to Spectrum Center."