8/10 Very Good! (1,155 reviews)
The staff is amazing, I hope they are paid well! When asked about tipping they were unclear so we tipped occasionally. Only complaint about service was check in. The woman checking us in gave us wrong information about restaurant hours, did not provide an activity calendar and did not provide information about the property.
The pools are beautiful but the restrooms are far and not plentiful! Makes a person wonder how much pee is actually in the pools?!?! Please consider adding a restroom near the pools and the beach...perhaps the area between the beach and the pool. The beach area was nice but the staff feeding the monkeys was a little frustrating. Feeding wild monkeys does not seem to be eco friendly or smart! The foam party was fun, the shows were adequate, the drinks were good, the service was outstanding! The restaurant system needs to be made clear on the first day. First come first serve is different than two seating's at each restaurant. We needed to be at the restaurant 45 minutes before they opened to get in on the 1st or 2nd seating wait list. Please, just consider taking reservations! Food was good and service was spectacular!
Reviewed on Jun 22, 2025
