Lake Ariel Chalets

"The only thing I like was the staff everyone was nice. The game room was beautiful but our hotel room the shower was disgusting and the hot tub had black stuff flying out of there. I will not ever go back there because the shower is important and the shower was so dirty. It’s looking very rundown. They need to clean the hot tub really bad."

"Great place"

"Bathrooms were dirty still hair and dirt from previous guest. Staff was absent at front desk waited 20 minutes to check in."

"The breakfast was good and much appreciated. The parking was not ideal and I ended up parking my Sierra 1500 crew cab in the grassy area in front of the hotel entrance. There wasn't enough space around the building, and it wasn't obvious where any additional parking was available. I actually worried a little about the security of the vehicle overnight. We were to get a King bed but were given two queen beds. It worked but my wife and I slept in separate beds which the mattresses were very hard."

"The room was fantastic I really enjoyed my stay"

"Check in was tough- one person with five waiting."

"Great breakfast selection and fresh food. The room carpet; however, was not entirely clean. Room was perfectly fine."

"My $400 room was next to the IT room, with a buzzing sound which went on all night. They were aware of this as it didn’t surprise them when told at 6am, after a sleepless night. Compensation was $100 off the room. So, this on top of a very poor ventilated casino which you couldn’t get away from the cigarette smoke smell. Didn’t matter if you were in the non smoking area or not. Followed buy a quick breakfast sandwich in the morning which after asking for no cheese on it since I’m lactose intolerant. Yep, you guessed it! Had cheese on it and since it was to go order, I had to unstick the melted cheese before eating it. Honestly can’t say I’ll be returning."

"Property maintenance is poor. Work repair is done cheap and sloppy. Property shows age. Breakfast is dull and nothing noteworthy."